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Salesforce Energy and Utilities Cloud Accredited Professional (AP-207) Exam - Topic 4 Question 46 Discussion

An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.Which object does the Energy and Utilities Cloud data model use to store this information?
B) Account
A) Contract
C) Asset
D) Premise

Salesforce Energy and Utilities Cloud Accredited Professional (AP-207) Exam - Topic 4 Question 46 Discussion

Actual exam question for Salesforce's Energy and Utilities Cloud Accredited Professional (AP-207) exam
Question #: 46
Topic #: 4
[All Energy and Utilities Cloud Accredited Professional (AP-207) Questions]

An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.

Which object does the Energy and Utilities Cloud data model use to store this information?

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Suggested Answer: B

by Jackie at Jul 01, 2026, 09:59 PM

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Sharen
5 days ago
Asset? Really?
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Sol
10 days ago
I feel it's Asset.
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Nicolette
15 days ago
It holds customer details.
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Sharen
20 days ago
Why Account?
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Nicolette
25 days ago
I think it's Account.
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Viola
1 month ago
I was surprised to learn it’s not C) Asset! Thought that was the obvious choice.
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Kattie
1 month ago
Wait, are we sure it's not D) Premise? That sounds relevant too.
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Marisha
1 month ago
I agree with Milly, B makes the most sense.
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Carey
2 months ago
I thought it was C) Asset, since it relates to the products.
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Milly
2 months ago
Definitely B) Account! That's where customer info is stored.
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Dante
2 months ago
I feel like the Contract is the right choice since it often includes details about services, but I need to double-check my notes on this.
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Marva
2 months ago
I’m leaning towards the Premise object because it relates to the location where services are provided, but I could be mixing it up with another topic.
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Narcisa
2 months ago
I remember practicing a similar question, and I think the Asset object is used for tracking products, but it could also be the Contract.
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Leana
2 months ago
I think it might be the Account object since it usually holds customer information and their purchases, but I'm not entirely sure.
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