Salesforce Exam Energy and Utilities Cloud Topic 1 Question 27 Discussion

Actual exam question for Salesforce's Energy and Utilities Cloud exam

Question #: 27
Topic #: 1

[All Energy and Utilities Cloud Questions]

A utility customer runs the majority of their current processes using backoffice CIS, billing, and other thirdparty integrations. As part of the enterprise digital transformation initiative to improve end-to-end

experiences, they chose Energy and Utilities Cloud with an incremental rollout strategy, beginning with

employee transformation.

What solution component of Energy and Utilities Cloud should be recommended and mapped to get them

started on the transformation journey?

APartner Management

Butility 360

Cutility Cx

Show Suggested Answer

Suggested Answer: B

by Deeann at Mar 20, 2025, 05:59 PM

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Isreal

22 days ago

I believe Partner Management could also be important for managing third-party integrations during the transformation.

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Youlanda

22 days ago

Hmm, Utility 360 sounds like the way to go. But you know, I heard they're also working on a new feature called 'Utility Solitaire' to help the employees pass the time during the transformation. It's a game-changer, I tell ya!

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Shaun

3 hours ago

A: I think Utility 360 would be a great starting point for the transformation journey.

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Glenn

25 days ago

I agree with Dyan, utility 360 can help streamline processes and improve customer experiences.

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Carlene

27 days ago

Partner Management? Really? That's like trying to fix a leaky faucet with a hammer. Utility 360 or Utility CX are clearly the way to go here.

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Tracie

2 days ago

I think Utility 360 would be a better fit for their needs.

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Ludivina

1 months ago

I think Utility CX would be the best fit. It's all about enhancing the customer experience, which is crucial for any utility company looking to stay ahead of the competition.

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Alaine

4 days ago

A: True, but focusing on customer experience with Utility CX should be the priority for now.

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Annette

11 days ago

B: Partner Management could also be helpful in streamlining processes with third-party integrations.

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Kate

25 days ago

A: I agree, Utility CX is essential for improving customer experience.

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Dyan

1 months ago

I think utility 360 would be a good starting point for the transformation journey.

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Simona

1 months ago

Utility 360 seems like the obvious choice here. It's all about improving end-to-end experiences, which is exactly what they're going for with their digital transformation initiative.

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Robt

22 days ago

A: Definitely, it's the right choice to kickstart their transformation journey.

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Leah

24 days ago

B: Yeah, I agree. It aligns perfectly with their digital transformation goals.

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Adelaide

1 months ago

A: I think Utility 360 is the way to go for improving end-to-end experiences.

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