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Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.
Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?
Suggested Answer: B
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12 comments · newest first
TA
Tabetha
12 months ago
I'm surprised they didn't mention using a combination of IDs.
NO
Norah
12 months ago
Company name could be too generic, not a good idea.
MA
Martin
12 months ago
Wait, why not use the email address? Seems easier.
MA
Marya
1 year ago
Definitely agree, Student number is unique!
JA
Jackie
1 year ago
I think the Student number is the best choice here.
TO
Tora
1 year ago
I’m leaning towards the student number too, but I wonder if there are cases where email addresses work better.
NG
Ngoc
1 year ago
Company name seems too variable; I feel like it could lead to mismatches.
ZO
Zoila
1 year ago
I'm not entirely sure, but I remember something about using email addresses as external IDs in similar questions.
ED
Edda
1 year ago
I think the student number might be the best option since it directly relates to the student records in Salesforce.
PE
Penney
1 year ago
This seems like a tricky one, but I think I can figure it out. The key is to focus on the specific question about site health, and then look at the options to see which two responses would be most relevant for that. I'll give it my best shot.
CA
Catalina
1 year ago
This seems like a straightforward question about the nature of the reinsurance penalty. I'll review the key concepts around unauthorized and overdue reinsurance to determine the best answer.
FI
Filiberto
1 year ago
This is a straightforward question, just need to identify the top three features that can help reduce call volume. I'm confident Communities, Chatter Questions, and Public Knowledge are the right choices here.