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Salesforce Exam Education Cloud Consultant Topic 5 Question 103 Discussion

Actual exam question for Salesforce's Education Cloud Consultant exam
Question #: 103
Topic #: 5
[All Education Cloud Consultant Questions]

Which metric should the consultant recommend to determine whether the Implementation project is successful?

Show Suggested Answer Hide Answer
Suggested Answer: B

Measuring Implementation Success:

The percentage of staff logins each month is a strong indicator of user adoption and engagement with the new system. High login rates suggest that staff members are regularly using Education Cloud for their daily tasks.

Why Percentage of Staff Logins:

User Adoption: Frequent logins indicate that staff are actively using the system, which is critical for the success of the implementation.

Engagement: High engagement rates reflect that the staff find the system useful and are leveraging it to manage their workflows.

Data Accuracy: Regular use ensures that data entered into the system is current and accurate, improving overall data quality.

How to Track:

Login Reports: Create reports in Salesforce to track the number of logins by staff members each month.

Dashboards: Set up dashboards to visualize login trends and identify patterns or areas needing improvement.

Steps to Implement:

Create Login Report:

Navigate to the Reports tab and create a new report based on the User Login History object.

Include fields such as User Name, Login Date, and Login Time.

Group the data by month to calculate the percentage of active users.

Set Up Dashboard:

Create a dashboard that displays the login data.

Use charts and graphs to visualize the percentage of staff logins each month.


Salesforce Documentation: User Login History

Salesforce Help: Creating Reports and Dashboards

by Alexis at Jan 15, 2025, 11:22 PM

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Dorcas
3 days ago
Hmm, I'd have to say the percentage of staff logins is the way to go. Unless, of course, we're talking about a project to build a new social media platform. Then the volume of emails would be a much more relevant metric. Or maybe just count the number of selfies taken in the office. That's how you really measure success these days.
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Lynelle
9 days ago
Ah, the age-old question - how do you measure the success of an implementation project? I vote for the staff login percentage. Although, a better metric might be the number of coffee cups left in the breakroom. That's a true sign of productivity!
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Novella
10 days ago
I see both points, but I think A) Volume of emails to the office could also be a good indicator of success.
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Youlanda
12 days ago
I disagree, I believe C) Number of student phone inquiries is more important to measure success.
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Yolando
14 days ago
Number of student phone inquiries? Really? That's like measuring the success of a new hospital by the number of people calling the ambulance. Gotta be the staff login percentage.
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Leonora
8 days ago
Staff login percentage is a better metric because it shows how engaged the employees are.
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Jonell
23 days ago
Well, the volume of emails to the office seems like a strange metric to determine project success. I'd go with the percentage of staff logins each month - that gives a good sense of user engagement.
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Becky
24 days ago
I think B) Percentage of staff logins each month is the best metric.
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