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Salesforce Exam Education Cloud Consultant Topic 4 Question 107 Discussion

Actual exam question for Salesforce's Education Cloud Consultant exam
Question #: 107
Topic #: 4
[All Education Cloud Consultant Questions]

A university is interested in using Student Success Hub and a calendar integration tool to sync student appointments with the faculty advisors' Google accounts.

What should the consultant recommend?

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Suggested Answer: A

A third-party app is the best option for syncing student appointments with the faculty advisors' Google accounts.Student Success Hub does not have a native calendar integration tool that can sync with Google Calendar5.Salesforce Scheduler is a tool that allows customers to schedule appointments with service providers, but it does not integrate with Google Calendar either6.Einstein Activity Capture is a tool that syncs emails and events between Salesforce and Gmail or Microsoft Exchange, but it does not work with Student Success Hub appointments7. Therefore, a third-party app that can connect Student Success Hub and Google Calendar is the most suitable solution.Reference:

5: Manage Calendar Sync (Support Staff) - Salesforce8

6: Salesforce Scheduler Implementation Guide - Salesforce9

7: Einstein Activity Capture Implementation Guide - Salesforce


by Enola at Mar 20, 2025, 07:38 PM

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Nieves
2 months ago
Einstein Activity Capture? Sounds like a plan to me! Anything to make those faculty advisors' lives easier.
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Tresa
1 months ago
B: Yeah, it would definitely streamline the process for the faculty advisors.
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Yun
1 months ago
A: I think Einstein Activity Capture would be the best option for syncing appointments.
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Hildred
2 months ago
I personally prefer a third-party app for more flexibility in syncing appointments.
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Carlee
2 months ago
I'm not sure, but I think Einstein Activity Capture could also be a good recommendation.
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Elinore
2 months ago
I agree with Catarina, Salesforce Scheduler would be a good option for syncing appointments.
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Raul
2 months ago
Salesforce Scheduler sounds like the way to go. Can't beat that cloud-based integration, am I right?
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Rosendo
2 months ago
Hmm, I think the third-party app would be the most flexible option. Gotta keep those advisors on their toes!
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Naomi
15 days ago
I agree, a third-party app would provide the flexibility needed for syncing appointments.
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Justine
17 days ago
C) Einstein Activity Capture
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Marica
18 days ago
B) Salesforce Scheduler
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Lilli
23 days ago
A) A third-party app
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Werner
24 days ago
A: True, but the flexibility of a third-party app could be beneficial in the long run.
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Tasia
1 months ago
C: Einstein Activity Capture might provide more advanced features for tracking student appointments.
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Yolando
1 months ago
B: Salesforce Scheduler could also be a good option for seamless integration with Google accounts.
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Ma
2 months ago
A: I agree, a third-party app would give the university more control over customization.
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Catarina
3 months ago
I think we should recommend Salesforce Scheduler.
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