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Salesforce Certified Education Cloud Consultant (ED-Con-101) Exam - Topic 1 Question 129 Discussion

A school is implementing Salesforce with the Education Data Architecture (EDA) to track parents and students in a community. When a contact record is created, a Community user is created leveraging Table-Driven Trigger Management (TDTM). During deployment to production, the consultant notices that only the contact record is created.Which step should the consultant verify when troubleshooting the issue?
A) Trigger handlers were loaded into production.
B) The community was set to Active.
C) Declarative automations were deployed successfully.

Salesforce Certified Education Cloud Consultant (ED-Con-101) Exam - Topic 1 Question 129 Discussion

Actual exam question for Salesforce's Salesforce Certified Education Cloud Consultant (ED-Con-101) exam
Question #: 129
Topic #: 1
[All Salesforce Certified Education Cloud Consultant (ED-Con-101) Questions]

A school is implementing Salesforce with the Education Data Architecture (EDA) to track parents and students in a community. When a contact record is created, a Community user is created leveraging Table-Driven Trigger Management (TDTM). During deployment to production, the consultant notices that only the contact record is created.

Which step should the consultant verify when troubleshooting the issue?

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Suggested Answer: A

The consultant should verify that trigger handlers were loaded into production when troubleshooting the issue of only the contact record being created when a contact record is created and a Community user is supposed to be created leveraging Table-Driven Trigger Management (TDTM) for the school that is implementing Salesforce with EDA to track parents and students in a community. Trigger handlers are classes that contain the logic for EDA triggers and can be controlled by Trigger Handler records. Trigger handlers need to be loaded into production before deploying declarative customizations or enabling features that depend on them. The consultant should verify that trigger handlers were loaded into production by checking if the EDA_TDTM package was installed or if the Trigger Handler records were created. The community being set to Active or declarative automations being deployed successfully are not steps that the consultant should verify when troubleshooting the issue of only the contact record being created when a contact record is created and a Community user is supposed to be created leveraging TDTM for the school that is implementing Salesforce with EDA to track parents and students in a community. Reference:

https://powerofus.force.com/s/article/EDA-TDTM

https://powerofus.force.com/s/article/EDA-Installation


Contribute your Thoughts:

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Yuette
3 days ago
A) Trigger handlers were loaded into production.
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Sharen
8 days ago
I’m a bit confused about the order of operations. Shouldn't we check if the trigger handlers were loaded first before looking at the community status?
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Delisa
13 days ago
I think we did cover declarative automations in our last review. If they didn’t deploy successfully, that could definitely cause issues too.
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Herminia
18 days ago
I’m not entirely sure, but I feel like the community being set to Active might also be a key step. We had a practice question about community settings, right?
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Valentin
23 days ago
I remember we discussed the importance of trigger handlers during our study sessions. I think verifying if they were loaded into production is crucial.
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