I feel confident about this one. The Call Center Agents and Inside Sales Users would be the two user groups that could provide the most practical, day-to-day insights for the COE.
Okay, I've got this. The COE is meant to drive excellence, so I'd recommend the Program Team and Executive Sponsors as the two user groups that could provide the most strategic input.
The key here is to identify the user groups that would be most valuable in a Center of Excellence. I'm thinking the Program Team and Inside Sales Users would be good options.
This one seems straightforward. The question says the "listen port" is 8101, and "enable calculated listen ports" is true, so the two servers should bind to 8102 and 8103.
Adela
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