Salesforce Exam Data Architect Topic 2 Question 42 Discussion

Actual exam question for Salesforce's Data Architect exam

Question #: 42
Topic #: 2

A large automobile manufacturer has decided to use Salesforce as its CRM. It needs to maintain the following dealer types in their CRM:

Local dealers

Regional distributor

State distributor

Service dealer

The attributes are different for each of the customer types. The CRM users should be allowed to enter only attributes related to the customer types. The processes and business rules for each of the customer types could be different.

How should the different dealers be maintained in Salesforce?

AUse Accounts for dealers, and create record types for each of the dealer types.

BCreate dealers as Accounts, and build custom views for each of the dealer types.

CUse Accounts for dealers and custom picklist field for each of the dealer types

DCreate Custom objects for each dealer types and custom fields for dealer attributes.

Show Suggested Answer

Suggested Answer: B

Creating validation rules to check if the required attributes are entered is the best option to mandate this when customers are created in Salesforce. Validation rules allow you to specify criteria that must be met before a record can be saved. You can use validation rules to ensure that customers have a first name, last name, and email when they are created in Salesforce. This way, you can prevent incomplete or invalid data from being sent to your MDM solution.

by Maryann at Jul 17, 2024, 06:50 AM

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26 days ago

I think we should use Accounts for dealers and create record types for each of the dealer types.

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