Salesforce CRT-403 Exam - Topic 4 Question 76 Discussion

Actual exam question for Salesforce's CRT-403 exam

Question #: 76
Topic #: 4

Universal Containers expects impacts to operations due to increased demand. The executive team will reach out to current customers and wants to see the number of open cases for the account and parent account.

What should an app builder use to display the number of open cases on the account page?

AFlow

BApproval Process

CRoll-up summary

DCuctom object

Show Suggested Answer

Suggested Answer: C

Roll-up summary fields can be used to count the number of related open cases for an account, including those from parent accounts if the relationship allows roll-up summaries. References:

[Salesforce Help - Roll-up Summary Fields](https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up up_summary_fields.htm&type=5)

by Stevie at Mar 06, 2026, 11:04 AM

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