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The Service Manager provided the app builder with color code requirements for case age on open cases.
New cases populate a green circle
Day-old cases populate a yellow circle
Three-day-old cases populate a red circle
How should an app builder implement this requirement?
Suggested Answer: D
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Upon adding a lookup field to Account from a custom object, Box:
D . Accounts with Boxes. Salesforce automatically creates a new report type that reflects the relationship from the perspective of the parent object, in this case, Accounts, showing related Box records.
This new report type enables users to create reports that list Accounts along with their associated Boxes, if any.
36 comments · newest first
RO
Ronnie
11 months ago
Green, yellow, red? Love the traffic light approach!
WE
Wei
11 months ago
Quick Action? Nah, that doesn't fit the requirement.
LA
Latonia
12 months ago
Wait, are we really using colors for case age? Seems a bit simplistic.
AR
Argelia
12 months ago
I think a Lightning Web Component would be better for this.
LE
Leonard
1 year ago
Sounds like a classic use for a formula field!
LI
Lino
1 year ago
Quick actions sound familiar, but I can't recall how they would apply to this scenario. Wouldn't a formula field be simpler?
VA
Vallie
1 year ago
I feel like we had a similar question about case statuses and color coding. I think a formula field was the answer there too.
JO
Jolene
1 year ago
I'm not entirely sure, but I think a Lightning Web Component might be overkill for just displaying colors based on case age.
CA
Casie
1 year ago
I remember we discussed using formula fields for color coding in one of our practice sessions. It seems like a good fit for this requirement.
MA
Maddie
1 year ago
I'm leaning towards the formula field solution. It seems like the simplest way to implement the color coding based on the case age. I just need to make sure I have the right formula to get the desired results.
SH
Sharan
1 year ago
A Lightning Web Component could be a good option here. That would give me more flexibility to handle the logic and styling. I'll have to review the requirements carefully to decide the best approach.
CA
Candida
1 year ago
Hmm, I'm not sure about this one. I'm thinking a custom button might be the way to go, but I'm not totally confident. I'll have to think it through a bit more.
KI
Kina
1 year ago
This seems like a straightforward question. I'd probably go with a formula field to calculate the case age and then use that to determine the color of the circle.
NO
Noah
2 years ago
I was tempted by C) Custom Button, but that would just be way too much work. D) is the clear winner here. Plus, it gives the app builder a chance to show off their web dev skills!
VA
Vanda
1 year ago
D) Lightning Web Component
DA
Daren
1 year ago
C) Custom Button
JA
James
1 year ago
B) Quick Action
ST
Stephanie
1 year ago
A) Formula Field
AR
Arlean
2 years ago
Haha, imagine trying to do this with a Quick Action or Custom Button. That would be like trying to put lipstick on a pig! Definitely go with the Lightning Web Component.
TR
Trina
1 year ago
User 3: Formula Field could also work, but Lightning Web Component seems like the best choice.
SH
Shizue
1 year ago
User 2: Lightning Web Component is the way to go for this color code requirement.
FA
Fallon
1 year ago
User 1: I agree, Quick Action or Custom Button won't cut it.
AR
Aretha
2 years ago
I was leaning towards A) Formula Field, but that wouldn't allow for the dynamic color-coding. D) Lightning Web Component makes the most sense.
EL
Elden
1 year ago
Let's go with D) Lightning Web Component for the color code requirements.
RE
Renato
1 year ago
I've used Lightning Web Components before, they're great for customizing UI.
MI
Milly
1 year ago
Agreed, A) Formula Field wouldn't give us the flexibility we need.
AR
Artie
1 year ago
I think D) Lightning Web Component is the way to go for dynamic color-coding.
FA
Farrah
2 years ago
I think the correct answer is D) Lightning Web Component. This seems like a visual requirement that would be best handled by a custom component.
JU
Juliana
1 year ago
I agree, D) Lightning Web Component would be the best choice for this visual requirement.
AM
Amie
1 year ago
D) Lightning Web Component
AH
Ahmed
1 year ago
C) Custom Button
IV
Ivan
2 years ago
B) Quick Action
MO
Moon
2 years ago
A) Formula Field
DW
Dwight
2 years ago
I think a Lightning Web Component could also work well for this requirement, as it allows for more customization.
XU
Xuan
2 years ago
I agree with Bernadine, a formula field would be the best way to implement the color code requirements.
BE
Bernadine
2 years ago
I think the app builder should use a formula field for this requirement.