Discuss Salesforce CRT-403 Exam Topic 3 Question 55

Ursa Major Solar (UMS) uses Cases to track customer complaints, an Issue__c object to represent known problems with its solar panels, and a

Case_Issue__c junction object to relate known problems to customer complaints.

Periodically, UMS conducts audits which require the auditing users to view Case _Issue__c records.

Which access levels must be configured to allow UMS users to access Case _Issue_c records?

ARead-Only access or issue_c and_issue_c

BRead-Only access of Case issue =

CRead Only access on Case and case_issue__o

DRead-Only access on Case and issue__c

Suggested Answer: D

To ensure auditing users can access records in the Case_Issue__c junction object, the correct data permissions on related records must be established:

D . Read-Only access on Case and Issue__c. Users need read-only access to both Case and Issue__c objects to view associated Case_Issue__c junction object records properly. This is because access to junction object records in Salesforce is determined by the user's access levels to the parent records in a relationship.

Steps to configure access:

Navigate to Setup Profiles or Permission Sets.

Select the profile or permission set of the auditing users.

Under Object Settings, adjust the permissions for Case and Issue__c to at least 'Read-Only'.

Ensure that users have visibility to the Case_Issue__c object itself.

This configuration allows users to view the details of cases and issues as they audit the junction object records.

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31 comments · newest first

Chantay 11 months ago

Access levels are crucial for audits, so they better get this right!

Roxane 11 months ago

Wait, can they really access both with just Read-Only? Seems off.

Launa 12 months ago

Definitely D, that makes the most sense!

Leatha 12 months ago

I think it's just Read-Only on Case, not both.

Willodean 1 year ago

UMS needs Read-Only access on Case and Issue__c for sure.

Brianne 1 year ago

I'm a bit confused about the wording, but I think we need to give Read-Only access to both Case and Issue__c for users to see Case_Issue__c records.

Stevie 1 year ago

I recall that for junction objects, you usually need to ensure access to both related objects. So maybe it's option C?

Kimbery 1 year ago

I think we practiced a similar question where we had to determine access for related objects. I feel like it might be option D, but I could be wrong.

Sonia 1 year ago

I remember we discussed the importance of access levels in relation to junction objects, but I'm not entirely sure which specific options apply here.

Jodi 1 year ago

I think the answer is D. The question specifically states that the auditing users need to view the Case_Issue__c records, so they'll need Read-Only access on both the Case and Issue__c objects to be able to access that junction object.

Paola 1 year ago

Okay, let me think this through. The question mentions that the auditing users need to view the Case_Issue__c records, so I'm guessing the answer is either C or D since those options mention Read-Only access on that object.

Colene 1 year ago

Hmm, I'm a bit confused. Do we need access to the Issue__c object as well, or just the Case_Issue__c junction? I want to make sure I understand the full requirements before selecting an answer.

Casie 1 year ago

This seems straightforward - the key is that the auditing users need to access the Case_Issue__c junction object, so the answer is likely Read-Only access on that object.

Shaun 1 year ago

I'm not sure about this one. The permissions seem a bit contradictory, so I'll need to double-check my understanding of how these types of access control rules work.

Marta 2 years ago

I'm not sure, but I think A could also be a valid option. We just need Read-Only access to issue__c, right?

Deonna 2 years ago

I agree with Lyndia, D makes sense because we need access to both Case and issue__c records for audits.

Carin 2 years ago

Haha, I bet the developers at UMS are having a field day with all these object names. Case_Issue__c, really? They need to work on their naming conventions!

Nu 2 years ago

I think option C is the right answer. Read-Only access on Case and case_issue__c sounds like the appropriate configuration to allow users to view the related records.

Shasta 2 years ago

↳ replying to Nu

Great, it seems like we all agree on option C for the access levels.

Amber 2 years ago

↳ replying to Nu

That's what I would go with as well, it allows users to view the related records without making any changes.

Jaime 2 years ago

↳ replying to Nu

I think so too, read-only access on both Case and case_issue__c makes sense.

Leigha 2 years ago

↳ replying to Nu

I'm leaning towards option A. Read-Only access on issue__c and issue__c could be all that's needed for users to view the records during audits.

Ellen 2 years ago

↳ replying to Nu

I agree, option C seems to be the correct choice.

Reynalda 2 years ago

↳ replying to Nu

I think option D could also work. Read-Only access on Case and issue__c might be sufficient for users to access the records they need.

Carylon 2 years ago

↳ replying to Nu

I agree, option C seems to be the correct choice. Read-Only access on Case and case_issue__c makes sense for viewing related records.

Margarita 2 years ago

The correct answer is D. Read-Only access on Case and issue__c. This gives the auditing users the necessary access to view the Case_Issue__c records, which is the junction object between customer complaints and known issues.

Layla 2 years ago

↳ replying to Margarita

Exactly, that way they can view the Case_Issue__c junction object records during audits.

Kimberlie 2 years ago

↳ replying to Margarita

Oh, I see. So the auditing users need access to both Case and issue__c records.

Annett 2 years ago

↳ replying to Margarita

No, I believe it's D) Read-Only access on Case and issue__c

Sabine 2 years ago

↳ replying to Margarita

I think the answer is A) Read-Only access on issue__c and issue__c

Lyndia 2 years ago

I think the answer is D, Read-Only access on Case and issue__c.

Salesforce CRT-403 Exam - Topic 3 Question 55 Discussion