Salesforce CRT-403 Exam - Topic 3 Question 55 Discussion

Actual exam question for Salesforce's CRT-403 exam

Question #: 55
Topic #: 3

Ursa Major Solar (UMS) uses Cases to track customer complaints, an Issue__c object to represent known problems with its solar panels, and a

Case_Issue__c junction object to relate known problems to customer complaints.

Periodically, UMS conducts audits which require the auditing users to view Case _Issue__c records.

Which access levels must be configured to allow UMS users to access Case _Issue_c records?

ARead-Only access or issue_c and_issue_c

BRead-Only access of Case issue =

CRead Only access on Case and case_issue__o

DRead-Only access on Case and issue__c

Show Suggested Answer

Suggested Answer: D

To ensure auditing users can access records in the Case_Issue__c junction object, the correct data permissions on related records must be established:

D . Read-Only access on Case and Issue__c. Users need read-only access to both Case and Issue__c objects to view associated Case_Issue__c junction object records properly. This is because access to junction object records in Salesforce is determined by the user's access levels to the parent records in a relationship.

Steps to configure access:

Navigate to Setup Profiles or Permission Sets.

Select the profile or permission set of the auditing users.

Under Object Settings, adjust the permissions for Case and Issue__c to at least 'Read-Only'.

Ensure that users have visibility to the Case_Issue__c object itself.

This configuration allows users to view the details of cases and issues as they audit the junction object records.

by Lou at Sep 13, 2024, 11:04 AM

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Chantay

4 months ago

Access levels are crucial for audits, so they better get this right!

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Roxane

4 months ago

Wait, can they really access both with just Read-Only? Seems off.

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Launa

4 months ago

Definitely D, that makes the most sense!

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Leatha

4 months ago

I think it's just Read-Only on Case, not both.

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Willodean

5 months ago

UMS needs Read-Only access on Case and Issue__c for sure.

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Brianne

5 months ago

I'm a bit confused about the wording, but I think we need to give Read-Only access to both Case and Issue__c for users to see Case_Issue__c records.

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Stevie

5 months ago

I recall that for junction objects, you usually need to ensure access to both related objects. So maybe it's option C?

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Kimbery

5 months ago

I think we practiced a similar question where we had to determine access for related objects. I feel like it might be option D, but I could be wrong.

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Sonia

5 months ago

I remember we discussed the importance of access levels in relation to junction objects, but I'm not entirely sure which specific options apply here.

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Jodi

5 months ago

I think the answer is D. The question specifically states that the auditing users need to view the Case_Issue__c records, so they'll need Read-Only access on both the Case and Issue__c objects to be able to access that junction object.

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Paola

5 months ago

Okay, let me think this through. The question mentions that the auditing users need to view the Case_Issue__c records, so I'm guessing the answer is either C or D since those options mention Read-Only access on that object.

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Colene

5 months ago

Hmm, I'm a bit confused. Do we need access to the Issue__c object as well, or just the Case_Issue__c junction? I want to make sure I understand the full requirements before selecting an answer.

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Casie

5 months ago

This seems straightforward - the key is that the auditing users need to access the Case_Issue__c junction object, so the answer is likely Read-Only access on that object.

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Shaun

6 months ago

I'm not sure about this one. The permissions seem a bit contradictory, so I'll need to double-check my understanding of how these types of access control rules work.

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Marta

1 year ago

I'm not sure, but I think A could also be a valid option. We just need Read-Only access to issue__c, right?

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Deonna

1 year ago

I agree with Lyndia, D makes sense because we need access to both Case and issue__c records for audits.

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Carin

1 year ago

Haha, I bet the developers at UMS are having a field day with all these object names. Case_Issue__c, really? They need to work on their naming conventions!

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Nu

1 year ago

I think option C is the right answer. Read-Only access on Case and case_issue__c sounds like the appropriate configuration to allow users to view the related records.

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Shasta

1 year ago

Great, it seems like we all agree on option C for the access levels.

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Amber

1 year ago

That's what I would go with as well, it allows users to view the related records without making any changes.

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Jaime

1 year ago

I think so too, read-only access on both Case and case_issue__c makes sense.

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Leigha

1 year ago

I'm leaning towards option A. Read-Only access on issue__c and issue__c could be all that's needed for users to view the records during audits.

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Ellen

1 year ago

I agree, option C seems to be the correct choice.

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Reynalda

1 year ago

I think option D could also work. Read-Only access on Case and issue__c might be sufficient for users to access the records they need.

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Carylon

1 year ago

I agree, option C seems to be the correct choice. Read-Only access on Case and case_issue__c makes sense for viewing related records.

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Margarita

2 years ago

The correct answer is D. Read-Only access on Case and issue__c. This gives the auditing users the necessary access to view the Case_Issue__c records, which is the junction object between customer complaints and known issues.

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