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Salesforce Exam CRT-261 Topic 4 Question 5 Discussion
Actual exam question for
Salesforce's
CRT-261 exam
Question #: 5
Topic #: 4
[All CRT-261 Questions]
Topic #: 4
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
Suggested Answer:
A, B, D
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