Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Free Preparation Discussions
MENU
Salesforce Exam CRT-261 Topic 14 Question 98 Discussion
Actual exam question for
Salesforce's
CRT-261 exam
Question #: 98
Topic #: 14
[All CRT-261 Questions]
Topic #: 14
Cloud Kicks wants to offer its customers a more personalized, flexible service experience beyond emails, phone calls, and chatbots.
What should the consultant recommend to meet this requirement?
Suggested Answer:
B
To offer a more personalized and flexible service experience, integrating messaging apps into the service strategy is recommended. Messaging apps allow for asynchronous, convenient communication that can enhance customer engagement and satisfaction by catering to their preferences for quick, informal interactions.
Currently there are no comments in this discussion, be the first to comment!