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Salesforce Exam CRT-251 Topic 4 Question 87 Discussion

Actual exam question for Salesforce's CRT-251 exam
Question #: 87
Topic #: 4
[All CRT-251 Questions]

Cloud Kicks (CK) has customers who are often involved with more than one company. CK wants to track these contacts on associated accounts without creating duplicate Contact records.

What should a consultant consider when enabling the Set Up Contacts to Multiple Accounts feature?

Show Suggested Answer Hide Answer
Suggested Answer: B

The best way for the consultant to present the information about how sales reps use Salesforce to work a deal is to utilize a Business Process Map. This map will provide an overview of the process, and can be used to explain how each step of the process works. Additionally, a Business Process Map can also be used to identify areas of optimization and improvement, as well as to document any changes that need to be made. A Sales Architecture Map, System Landscape Diagram, and Entity Relationship Diagram are not suitable for this purpose.


Contribute your Thoughts:

Fredric
9 days ago
Maybe I'm missing something, but Option B seems a bit limiting. Designating a default account feels too restrictive for a multi-company scenario.
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Jillian
12 days ago
I agree with Bettye. Creating a junction object is the way to go. It allows for more flexibility and ease of management down the line.
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Bettye
17 days ago
Option A seems like the best approach here. Using a junction object to link Accounts and Contacts is a clean and scalable solution.
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Solange
22 days ago
But wouldn't designating a default account as the Contact's primary account also work?
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Tarra
26 days ago
I agree with Kaycee, it will help us avoid duplicate Contact records.
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Kaycee
28 days ago
I think we should create a junction object to link Accounts and Contacts.
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