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Salesforce CRT-251 Exam Questions

Exam Name: Prepare for your Sales Cloud Consultant Certification Exam
Exam Code: CRT-251
Related Certification(s): Salesforce Sales Cloud Consultant Certification
Certification Provider: Salesforce
Number of CRT-251 practice questions in our database: 304 (updated: Jul. 11, 2024)
Expected CRT-251 Exam Topics, as suggested by Salesforce :
  • Topic 1: Explain The Factors That Influence Sales Metrics, Kpis And Business Challenges/ Explain Common Sales Processes And Key Considerations
  • Topic 2: Given A Scenario, Determine How To Facilitate A Successful Consulting Engagement (Plan, Gather Requirements, Design, Build, Test, And Document)
  • Topic 3: Given A Scenario, Determine Appropriate Sales Deployment Considerations/ Given A Scenario, Measure The Success Of A Sales Cloud Implementation Project
  • Topic 4: Given A Set Of Requirements, Design An End-To-End Sales Process From Lead To Opportunity To Quote To Close To Order
  • Topic 5: Given A Scenario, Analyze Customer Requirements To Determine An Appropriate Solution Design Considering Capabilities, Limitations, And Design Trade-Offs
  • Topic 6: Given A Scenario, Identify An Appropriate Approach When Designing The Lead Conversion Process/ Describe The Implementation Considerations When Designing A Sales Process
  • Topic 7: Given A Scenario, Determine When It Is Appropriate To Include Custom Application Development Or A Third-Party Application
  • Topic 8: Describe The Appropriate Uses Cases For Account And Opportunity Teams And The Effect On Sales Roles, Visibility, Access, And Reporting
  • Topic 9: Explain The Capabilities And Use Cases For Enterprise Territory Management/ Explain The Capabilities, Use Cases And Design Considerations When Implementing Orders
  • Topic 10: Explain The Capabilities, Use Cases And Design Considerations Of Salesforce Mobile Applications Pertinent To The Sales Process
  • Topic 11: Explain How Marketing Capabilities Support The Sales Process/ Given A Scenario, Recommend Appropriate Methods For Lead Scoring And Criteria For Lead Qualification
  • Topic 12: Explain The Best Practices For Managing Lead Data Quality/ Identify Use Cases And Design Considerations For Social Accounts And Contacts
  • Topic 13: Explain How The Ownership Of Account And Contact Records Drive Visibility Of Related Sales Information Such As Opportunities, Activities, Etc
  • Topic 14: Explain The Various Methods For Establishing Relationships Between Accounts And Contacts/ Explain The Impact Of Having An Account Hierarchy/ Explain The Use Cases And Implications For Implementing Person Accounts
  • Topic 15: Explain The Methods For Populating And Maintaining Account And Contact Data Using Data Enrichment Tools/ Given A Set Of Requirements, Determine How To Support Different Sales Process Scenarios
  • Topic 16: Given A Scenario, Determine The Relationships Between Sales Stages, Forecast And Pipeline
  • Topic 17: Describe The Relationships Between Opportunities To Assets, Product Line Items And Schedules, Price Books, Quotes, Contracts, Campaigns, Etc
  • Topic 18: Given A Set Of Requirements, Determine The Appropriate Forecasting Solution/ Describe The Impact Of Multi-Currency On Opportunities
  • Topic 19: Given A Scenario, Determine The Key Features That Help To Enable And Measure Sales Productivity And Adoption/ Identify Use Cases And Considerations For Using Email And Productivity Tools
  • Topic 20: Given A Scenario, Identify The Appropriate Mobile Solution To Improve Sales Productivity/ Explain The Use Cases And Best Practices For Using Content Vs. Salesforce Files In The Sales Process
  • Topic 21: Explain The Use Cases For Communities And Sites In The Sales Process/ Identify The Impact Of Enabling Communities
  • Topic 22: Given A Set Of Desired Metrics, Determine The Appropriate Report, Dashboard Or Reporting Snapshot Solution
  • Topic 23: Describe The Implementation Considerations Of Multi-Currency On Reports And Dashboards/ Explain The Use Cases And Considerations For Integrations Common To Sales Cloud Implementations
  • Topic 24: Explain The Use Cases And Considerations For Data Migration In Sales Cloud/ Given A Scenario, Analyze The Implications And Design Considerations Of Large Data And Transaction Volumes
  • Topic 25:
Disscuss Salesforce CRT-251 Topics, Questions or Ask Anything Related

Willis

15 days ago
Just passed the Sales Cloud Consultant exam! One tricky area was Opportunity Management. Expect questions on sales processes and stage automation. Study opportunity team selling and how to configure team roles. Big thanks to Pass4Success for their spot-on practice questions that helped me prepare quickly!
upvoted 0 times
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Tamra

19 days ago
I recently passed the Salesforce Sales Cloud Consultant Certification Exam with the help of Pass4Success practice questions. The exam covered topics like factors influencing sales metrics and common sales processes. One question that stood out to me was about how to facilitate a successful consulting engagement in a given scenario. I wasn't completely sure of the answer, but I managed to pass the exam.
upvoted 0 times
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Alyce

1 months ago
Just passed the Sales Cloud Consultant exam! One tricky area was Opportunity Management - expect scenario-based questions on sales processes and stage progression. Review how to customize opportunity fields and layouts. Big thanks to Pass4Success for their spot-on practice questions that helped me prep quickly!
upvoted 0 times
...

Free Salesforce CRT-251 Exam Actual Questions

Note: Premium Questions for CRT-251 were last updated On Jul. 11, 2024 (see below)

Question #1

Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned.

Which solution should the consultant recommend when CK sets up the new account process?

Reveal Solution Hide Solution
Correct Answer: B

Adding the user to a separate role at the lowest level of the role hierarchy ensures that the manual reviewer does not inadvertently gain access to other users' accounts through role hierarchy-based sharing rules. This setup confines the user's access to only those records explicitly assigned to them, maintaining data security and ensuring proper access control.


Role Hierarchy Best Practices

Managing User Permissions

Question #2

The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.

What should a consultant recommend?

Reveal Solution Hide Solution
Correct Answer: B

Creating a Global Action to convert leads via the Salesforce mobile app allows sales reps to efficiently convert leads while on the go. This approach ensures that the functionality is easily accessible from the mobile interface, streamlining the lead conversion process for sales reps who are frequently traveling.


Global Actions Overview

Setting Up Global Actions

Question #3

Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned.

Which solution should the consultant recommend when CK sets up the new account process?

Reveal Solution Hide Solution
Correct Answer: B

Adding the user to a separate role at the lowest level of the role hierarchy ensures that the manual reviewer does not inadvertently gain access to other users' accounts through role hierarchy-based sharing rules. This setup confines the user's access to only those records explicitly assigned to them, maintaining data security and ensuring proper access control.


Role Hierarchy Best Practices

Managing User Permissions

Question #4

A consultant has been tasked with analyzing the way sates reps use Salesforce to work a deal from inception to close, and then presenting this information to management.

What should the consultant utilize to present the information?

Reveal Solution Hide Solution
Correct Answer: B

The best way for the consultant to present the information about how sales reps use Salesforce to work a deal is to utilize a Business Process Map. This map will provide an overview of the process, and can be used to explain how each step of the process works. Additionally, a Business Process Map can also be used to identify areas of optimization and improvement, as well as to document any changes that need to be made. A Sales Architecture Map, System Landscape Diagram, and Entity Relationship Diagram are not suitable for this purpose.


Question #5

Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, a combination of several different activities result in a successful sale.

How should the consultant configure Salesforce to track which marketing activities influenced the customer to make a purchase?

Reveal Solution Hide Solution
Correct Answer: B

Creating a junction object between Campaign and Opportunity is the best way to track which marketing activities influenced a customer to make a purchase. This junction object will allow you to track the influence of multiple Campaigns on a single Opportunity, which can be used to gain insights into which Campaigns are most effective.



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