Salesforce Exam CRT-251 Topic 23 Question 68 Discussion

Actual exam question for Salesforce's CRT-251 exam

Question #: 68
Topic #: 23

Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRM application UC has used in the past years. Employees have failed to adopt the previous two applications.

Which step should be part of UC's plan to help drive adoption of Sales Cloud?

AIdentify change management champions.

BImplement User Acceptance Testing (UAT).

CRevoke user access to legacy systems.

Show Suggested Answer

Suggested Answer: B

by Vilma at Jul 07, 2023, 08:38 AM

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Tegan

7 hours ago

Revoking access to the legacy systems? That sounds a bit heavy-handed. We should empower users to adopt the new system, not force them to do it.

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Lenita

6 days ago

I think implementing User Acceptance Testing (UAT) is also important to ensure the system meets our needs.

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Toshia

7 days ago

I agree, but I also think implementing UAT is important. Getting user feedback before the full rollout can help identify and address any pain points early on.

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Kate

7 days ago

I agree with Stephane. Having champions can really make a difference in getting everyone on board.

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Stephane

9 days ago

I think we should identify change management champions to help drive adoption.

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Pamela

11 days ago

I think implementing User Acceptance Testing (UAT) is also important to ensure the system meets our needs.

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Cathrine

11 days ago

Identifying change management champions is a crucial step to drive adoption. It's like having cheerleaders for the new system - they can get the rest of the team excited and on board.

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Estrella

19 days ago

I agree with Cory. Having champions can motivate others to use Sales Cloud.

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Cory

20 days ago

I think we should identify change management champions to help drive adoption.

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