Salesforce Exam CRT-251 Topic 20 Question 94 Discussion

Actual exam question for Salesforce's CRT-251 exam

Question #: 94
Topic #: 20

Northern Trail Outfitters had issues with its last two Salesforce deployments, both of which caused system downtimes that exceeded planned estimates. The CIO asked a consultant to develop a Risk Register to identify and mitigate these types of issues with future deployments. The CIO asked

the consultant to log the two previously known issues as a starting point for the register.

In which Risk category do these system downtime issues fall?

ATechnical Risk

BCompliance Risk

COperational Risk

Show Suggested Answer

Suggested Answer: B

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Using Split View

Salesforce List Views and Split View

by Antonio at Sep 16, 2024, 07:58 AM

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Lelia

1 months ago

Technical Risk seems like the obvious choice to me. If the issues were caused by problems with the tech itself, like software bugs or infrastructure failures, then that's a technical risk. Gotta love these trick questions, don't you?

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Van

10 days ago

I agree, technical risk makes the most sense in this scenario.

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Lettie

15 days ago

A) Technical Risk

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Lamar

1 months ago

Ha! I bet the consultant is wishing they had a 'Murphy's Law' risk category to cover all the unexpected stuff that can go wrong. But in all seriousness, I'd say Operational Risk is the best fit here.

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Adelina

1 months ago

I'm not sure, but I think Compliance Risk might be the right answer here. If the system downtime violates any service level agreements or regulatory requirements, that could be a compliance issue.

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Lamonica

4 days ago

But what about Operational Risk? Could system downtime impact the day-to-day operations of the business?

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Dean

6 days ago

I agree, it's important to consider any potential compliance issues with system downtime.

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Chantell

12 days ago

I think Compliance Risk is a good choice, it could involve violating regulations or agreements.

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Vanesa

1 months ago

System downtime issues definitely fall under Operational Risk. That's the category for risks that can disrupt business operations and cause service interruptions. This is a clear example of that.

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