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Salesforce CRT-250 Exam - Topic 4 Question 84 Discussion

A Marketing Cloud admin runs the Contacts Counts report and sees there are currently 500,000 contacts in their account. They have a total of 300,000 email subscribers, 200,000 synchronized contacts, and 75,000 mobile subscribers.Why would the total contact count be less than the total number of contacts from all data sources?
B) Only active email subscriber are counted.
A) Synchronized contacts are only counted after sending
C) Mobile subscribers are not counted as contacts.
D) There are overlapping contacts in each of the channel

Salesforce CRT-250 Exam - Topic 4 Question 84 Discussion

Actual exam question for Salesforce's CRT-250 exam
Question #: 84
Topic #: 4
[All CRT-250 Questions]

A Marketing Cloud admin runs the Contacts Counts report and sees there are currently 500,000 contacts in their account. They have a total of 300,000 email subscribers, 200,000 synchronized contacts, and 75,000 mobile subscribers.

Why would the total contact count be less than the total number of contacts from all data sources?

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Suggested Answer: B

by Oretha at Jun 20, 2026, 11:05 PM

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