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The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?
44 comments · newest first
ER
Erasmo
11 months ago
I’m not sure about that, could there be other options?
EI
Eileen
11 months ago
Adding the Manage List Views permission sounds like the right move.
CH
Chara
12 months ago
Wait, are split views really only for standard objects? That seems off.
KA
Karima
12 months ago
Definitely agree, they make it easier to track everything.
GA
Galen
1 year ago
I think split views are super useful for managing cases!
ER
Erick
1 year ago
I vaguely recall that split views can be tricky with custom objects, but I thought they were available for standard ones too.
JO
Johnetta
1 year ago
I practiced a question about permissions and list views, and I feel like adding the Manage List Views permission might be the key here.
DA
Dallas
1 year ago
I think including the Shipments tab could help, but I’m not certain if that directly affects the split list view functionality.
NA
Nakisha
1 year ago
I remember something about list views, but I'm not sure if filtering by record type is the right approach for split views.
GA
Galen
1 year ago
I think the answer is B - including the Shipments tab on the app's navigation bar. That would give the support team easy access to the shipment data they need to view in the split list.
JO
Johnna
1 year ago
Okay, I've got an idea. Since the team views shipments from another app, the admin likely needs to configure something to allow them to access that data in the split list view. Maybe it's a permission or a tab addition.
HA
Haydee
1 year ago
I'm a bit confused here. The question mentions the support team using split list views, but it's not clear if that's on the case homepage or somewhere else. I'll need to think this through carefully.
JO
Joseph
1 year ago
Hmm, this seems straightforward. I think the key is to focus on the split list view requirement and the fact that they occasionally view shipments from another app.
SC
Scarlet
1 year ago
This one seems tricky. I'm not sure if split views are only available on standard objects, as option C suggests. I'll need to double-check my knowledge on that.
JO
Jolanda
1 year ago
Got it, the low latency characteristics for high-speed discrete automation, discrete and process automation, and remote control tele-operation applications are the three I'll choose.
FI
Filiberto
1 year ago
Okay, let me think this through. I need to count the number of 0 scores in the F7:F29 range on the "Section 3" worksheet. The COUNTIF function should do the trick.
JE
Jenifer
1 year ago
I'm a bit confused on this one. I'm not sure where the keywords are defined for mobile processing of quotes. I'll have to review the material again.
JA
Janna
1 year ago
Okay, let me think this through. Reducing new TCP connections could be done by using keep-alive, increasing the receive window, or enabling delayed ACKs. I'm leaning towards B or C, but I'll need to double-check the specifics.
AL
Alita
1 year ago
I think the answer is B, Direct investment, because it matches the description of maintaining full control over operations.
LA
Lauryn
2 years ago
Wait, you mean the support team can't just use their magic wands to make the split list view appear? Shame, I was really looking forward to that option.
LA
Lashawna
2 years ago
B) Include the Shipments tab on the app's navigation bar.
PE
Pearlene
2 years ago
A) Filter by a single shipment record type in the list view.
LE
Leota
2 years ago
B, all the way! Putting the Shipments tab right there on the nav bar is the easiest solution. No need to overcomplicate things.
CE
Ceola
2 years ago
Hmm, this one's tricky. I'm leaning towards D, but B could work too. Either way, the team's gonna need some extra permissions to make this happen.
EV
Evangelina
2 years ago
I agree, giving them the Manage List Views permission should do the trick.
RO
Ronnie
2 years ago
I think D is the way to go. The team definitely needs that extra permission.
LE
Leota
2 years ago
C, really? Split views are only for standard objects? That's news to me. I'd go with B or D.
NI
Nina
2 years ago
D) Add the Manage List Views permission for support users.
LU
Luther
2 years ago
B) Include the Shipments tab on the app's navigation bar.
CH
Chanel
2 years ago
A) Filter by a single shipment record type in the list view.
NI
Nikita
2 years ago
D sounds right to me. The admin needs to grant the Manage List Views permission for the support users to be able to configure the split list view.
SH
Shelia
2 years ago
D sounds right to me. The admin needs to grant the Manage List Views permission for the support users to be able to configure the split list view.
SE
Selma
2 years ago
D) Add the Manage List Views permission for support users.
SH
Shasta
2 years ago
C) Split views are only available on standard objects.
WI
Willodean
2 years ago
B) Include the Shipments tab on the app's navigation bar.
LE
Lelia
2 years ago
A) Filter by a single shipment record type in the list view.
JA
Jacquelyne
2 years ago
I think the answer is B. Adding the Shipments tab on the navigation bar seems like the logical way to give the support team access to those records.
SH
Sheridan
2 years ago
B
GL
Glen
2 years ago
Adding the Manage List Views permission for support users could also be necessary for configuring the split list view.
MA
Matilda
2 years ago
D
DA
Dallas
2 years ago
Filtering by a single shipment record type in the list view could also be a good option to configure.
LE
Lemuel
2 years ago
A
SH
Sheldon
2 years ago
I agree, having the Shipments tab easily accessible would be helpful for the support team.
LY
Lynda
2 years ago
B