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Salesforce CRT-101 Exam - Topic 8 Question 109 Discussion

Actual exam question for Salesforce's CRT-101 exam
Question #: 109
Topic #: 8
[All CRT-101 Questions]

Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.

the administrator configure to help with these issues?

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Suggested Answer: B

To help sales reps prioritize and close more deals, the administrator should use Einstein Opportunity Scoring, which is a feature that assigns each opportunity a score from 1 to 99 based on how likely it is to be won. The score is calculated using historical data and machine learning models, and can help reps focus on the most promising opportunities and take actions to improve their chances of winning. Einstein Activity Capture, Einstein Search Personalization, and Einstein Lead Scoring are not related to opportunity management. Reference: https://help.salesforce.com/s/articleView?id=sf.einstein_sales_oppty_scoring.htm&type=5


by Elenor at Apr 02, 2026, 01:41 AM

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Mira
3 days ago
Definitely agree, it helps prioritize deals effectively.
upvoted 0 times
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Katie
8 days ago
I think Einstein Opportunity Scoring is the way to go!
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Noel
29 days ago
I’m leaning towards Einstein Opportunity Scoring since it seems to focus on evaluating deals, but I wish I had reviewed more examples before the exam.
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Cory
1 month ago
I feel like Einstein Activity Capture might help track interactions, but I'm not convinced it directly addresses prioritizing deals.
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Destiny
1 month ago
I remember a practice question about lead scoring, but I don't think that's the main issue here. It seems more about managing existing deals.
upvoted 0 times
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Florinda
1 month ago
I think Einstein Opportunity Scoring could help prioritize deals based on their likelihood to close, but I'm not entirely sure how it works in practice.
upvoted 0 times
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