Salesforce CRT-101 Exam - Topic 7 Question 108 Discussion

Actual exam question for Salesforce's CRT-101 exam

Question #: 108
Topic #: 7

[All CRT-101 Questions]

At cloud kicks sales reps use discounts on the opportunity record to help win sales on

products. When an opportunity is won, they then have to manually apply the discount up the related

opportunity products. The sales manager has asked if three is a way to automate this time consuming

task.

What should the administrator use to deliver this requirement?

AFlow Builder

BApproval Process

CPrebuild Macro.

DFormula field

Show Suggested Answer

Suggested Answer: A

To automate applying discounts on opportunity products when an opportunity is won, the administrator should use Flow Builder, which is a tool that allows creating complex business processes with clicks. The administrator can create an autolaunched flow that runs when an opportunity is updated, checks if its stage is ''Closed Won'', and updates its related opportunity products with discounts from a formula or variable. Approval Process, Prebuilt Macro, and Formula Field are not able to update related records based on criteria. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_build_overview.htm&type=5

by Ricarda at Mar 04, 2026, 11:33 PM

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Sharika

5 days ago

Wow, I didn't know discounts had to be applied manually!

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Becky

10 days ago

I disagree, Approval Process seems more fitting.

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Laticia

15 days ago

A) Flow Builder is the way to go!

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Trina

20 days ago

Formula fields seem like they could help with calculations, but I doubt they can automate the application of discounts across multiple records.

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Karol

25 days ago

I feel like I’ve seen something similar where we used a macro, but I don’t think it would work for this specific scenario with discounts on opportunity products.

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Dean

1 month ago

I remember practicing a question about automating tasks, and I think Approval Process was mentioned, but it seems more suited for approvals rather than discounts.

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Johnetta

1 month ago

I think Flow Builder could be the right choice here since it can automate processes, but I'm not entirely sure how to set it up for opportunity products.

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