Salesforce Exam CRT-101 Topic 3 Question 53 Discussion

Actual exam question for Salesforce's CRT-101 exam

Question #: 53
Topic #: 3

[All CRT-101 Questions]

Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects

were available out of the box.

Which three of the standard objects are available to an administrator considering a support use case?

Choose 3 answers

AContract

BCase

CTicket

DRequest

EAccount

Show Suggested Answer

Suggested Answer: B

by Eden at Mar 30, 2023, 10:44 PM

Limited Time Offer

25%

Off

Contribute your Thoughts:

Submit Cancel

20 days ago

I'm not sure about Ticket, but I definitely think Case and Account are important for support teams.

upvoted 0 times

...

22 days ago

I agree with Benedict, those objects make sense for managing customer support issues.

upvoted 0 times

...

23 days ago

I think the standard objects available for a support use case are Case, Ticket, and Account.

upvoted 0 times

...