Salesforce CRT-101 Exam - Topic 2 Question 77 Discussion

Actual exam question for Salesforce's CRT-101 exam

Question #: 77
Topic #: 2

[All CRT-101 Questions]

Cloud Kicks has a team of product owners that need a space to share feedback and ideas with

just the product team.

How should the administrator leverage Salesforce to help the team collaborate?

AUse Quick Actions to log communication.

BConfigure a Chatter Public Group.

CCreate a Chatter Private Group.

DAdd Activity History to document tasks.

Show Suggested Answer

Suggested Answer: A, D

Two options that should be added to Lightning record pages to make sales reps aware when they are speaking with high-profile customers are:

Custom Component, which can display a custom message or icon on the record page based on certain criteria such as account rating or industry. For example, an administrator can create a custom Lightning Web Component that shows a star icon on account record pages if account rating is Hot or Warm.

Component Visibility Filter, which can control when a component is visible on a record page based on field values of that record. For example, an administrator can add a component visibility filter to an existing component such as Path or Highlights Panel that makes it visible only if account rating is Hot or Warm. Highlight Panel, Action and Recommendations, and Rich Text Area are not options that can be used to make sales reps aware when they are speaking with high-profile customers. Reference: https://developer.salesforce.com/docs/component-library/documentation/en/lwc/lwc.create_components https://help.salesforce.com/s/articleView?id=sf.dynamic_forms_component_visibility.htm&type=5

by Iraida at Jul 10, 2024, 07:41 AM

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Jesusita

5 months ago

Totally agree, a Private Group keeps it focused and secure!

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Stanton

5 months ago

Wait, can you really keep things private with Chatter? Sounds risky!

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Fletcher

5 months ago

I think a Public Group could work too, but not ideal for feedback.

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Sherman

5 months ago

Quick Actions are useful, but not for collaboration.

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Lisbeth

6 months ago

Chatter Private Group is the way to go for team privacy!

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Cristy

6 months ago

Activity History seems useful for tracking tasks, but it doesn't really facilitate collaboration like a Chatter group would. I might lean towards option C.

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Oretha

6 months ago

I recall that Chatter Public Groups are for wider audiences, so they wouldn't work here. I think the private group option is probably the right choice.

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Audry

6 months ago

I'm not entirely sure, but I feel like Quick Actions might not be the best fit for ongoing discussions. They seem more for logging individual communications.

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Sean

6 months ago

I think using a Chatter Private Group makes sense since it keeps the feedback within the product team. I remember practicing a similar question about collaboration tools.

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Arletta

6 months ago

A private Chatter group seems like the way to go here. That will give the product team a dedicated space to communicate without involving the broader organization.

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Dorothy

6 months ago

I'm not totally confident on this one. I'll need to re-read the question carefully and consider the pros and cons of each answer choice.

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Marylyn

6 months ago

Hmm, I'm a bit unsure about this one. I'll need to think through the differences between the Chatter options to determine the best approach.

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Rickie

6 months ago

This seems like a straightforward Chatter question. I'll review the options and see which one best fits the scenario.

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Dortha

7 months ago

Okay, I've got this. The key is to create a private Chatter group for the product team to collaborate and share feedback securely.

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Owen

7 months ago

I'm a little confused by the wording of the question. It seems like they're looking for ways to brand the site, but the requirements say to stick to out-of-the-box components. I'll need to read through the options carefully to find the best balance.

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Wilbert

7 months ago

The PRICEMAT function is the clear winner here. It's specifically designed for calculating the price per $100 face value of a security that pays interest at maturity, which is exactly what the question is asking for.

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Regenia

12 months ago

A Chatter Private Group makes the most sense here. Can't have the whole company weighing in on these internal discussions!

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Devon

11 months ago

Configuring a Chatter Public Group might lead to too much noise from other departments.

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Marg

11 months ago

Using Quick Actions to log communication could also be helpful for tracking feedback.

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Lettie

11 months ago

I agree, a Chatter Private Group would keep the discussions focused.

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Alyce

1 year ago

I prefer using Quick Actions to log communication, it's more efficient.

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Tijuana

1 year ago

I agree with Arlette, a private group would be more secure for sharing feedback.

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Wynell

1 year ago

I agree, a private Chatter group is the way to go. Keeps things organized and confidential for the product team.

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Geraldine

11 months ago

C) Create a Chatter Private Group.

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Sabrina

12 months ago

A) Use Quick Actions to log communication.

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Marjory

1 year ago

David, you're cracking me up! Seriously though, a private group is the way to go - no need for the whole company to be in on the brainstorming sessions.

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Arlette

1 year ago

I think we should create a Chatter Private Group.

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