Salesforce Exam CPQ Specialist Topic 3 Question 109 Discussion

Actual exam question for Salesforce's CPQ Specialist exam

Question #: 109
Topic #: 3

A subscription product that was newly created fails to display In the Product Selection screen when users search for it.

What are three possible reasons for this behavior?

Choose 3 answers

AThe Active checkbox is FALSE on the Product record.

BThe Product is missing a related Cost record.

CThe Optional checkbox is TRUE on the Product record.

DThe Product is missing a Pricebook Entry for the Quote's Pricebook,

EThe Component checkbox is TRUE on the Product record.

Show Suggested Answer

Suggested Answer: A, D, E

Scenario:

A subscription product does not appear in the Product Selection screen during search.

Possible Causes:

A: The Active checkbox must be TRUE for the product to appear.

D: The product requires a Pricebook Entry in the corresponding Quote's Pricebook.

E: If the Component checkbox is TRUE, the product is treated as a bundle component, not standalone, and will not appear in search results.

Why Other Options Are Incorrect:

B: Cost records are unrelated to product visibility.

C: The Optional checkbox determines bundling behavior, not search visibility.

Salesforce CPQ Reference:

Product visibility settings are detailed in CPQ Product Selection Configuration .

by Veronika at Mar 08, 2025, 12:13 AM

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Rory

3 months ago

I'm just imagining an office full of salespeople frantically searching for this 'invisible' product, like a bunch of magicians trying to find a rabbit that's already disappeared. Thanks, Product team!

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Denny

3 months ago

Dude, if the product is missing a Cost record, how are you even supposed to sell it? That's like trying to serve a Big Mac without the patty. Gotta be D, for sure.

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Elliot

2 months ago

True, and C could also be a reason. If the Optional checkbox is TRUE, it might not display in the search results.

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Millie

2 months ago

I think A could also be a reason. If the Active checkbox is FALSE, it wouldn't show up in the search.

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Patria

2 months ago

Yeah, you're right. If there's no Cost record, it can't be sold. D is definitely a possible reason.

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Skye

3 months ago

Hmm, I'm not sure about C. Why would the Optional checkbox cause the product to not show up? Seems like a strange one. A, D, and maybe B are more likely.

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Lizette

2 months ago

User 3: D) The Product is missing a Pricebook Entry for the Quote's Pricebook.

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Angella

2 months ago

User 2: Angella, that makes sense. It could be the reason why the product is not showing up.

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Veta

2 months ago

User 1: A) The Active checkbox is FALSE on the Product record.

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Bethanie

3 months ago

I believe the Product missing a Pricebook Entry could also be a reason.

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Fabiola

3 months ago

I think B and E are also possibilities. No Cost record means the product can't be priced, and if it's a Component, it may not be shown in the selection screen.

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Bobbie

2 months ago

So it seems like there are multiple reasons why the product may not be displaying. We should check all of these possibilities.

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Bettye

2 months ago

E) The Component checkbox is TRUE on the Product record.

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Arlene

2 months ago

B) The Product is missing a related Cost record.

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Kristeen

2 months ago

A) The Active checkbox is FALSE on the Product record.

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Nathan

2 months ago

You're right, D is another potential reason. Without a Pricebook Entry, the product won't show up in the selection screen.

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Brock

3 months ago

I think A could also be a possibility. If the Active checkbox is FALSE, it won't be displayed.

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Taryn

3 months ago

I agree, B and E could definitely be reasons why the product is not showing up.

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Rodrigo

3 months ago

I agree with Julieta, that could definitely cause the issue.

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Julieta

4 months ago

I think the Active checkbox being FALSE could be a reason.

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Luis

4 months ago

The answer is clearly A and D. If the Active checkbox is FALSE, the product won't show up, and if there's no Pricebook Entry, it won't be selectable either.

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Latosha

3 months ago

D) The Product is missing a Pricebook Entry for the Quote's Pricebook

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Chantell

3 months ago

A) The Active checkbox is FALSE on the Product record.

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