Discuss Salesforce CPQ-301 Exam Topic 3 Question 65

A subscription product that was newly created fails to display In the Product Selection screen when users search for it.

What are three possible reasons for this behavior?

Choose 3 answers

AThe Active checkbox is FALSE on the Product record.

BThe Product is missing a related Cost record.

CThe Optional checkbox is TRUE on the Product record.

DThe Product is missing a Pricebook Entry for the Quote's Pricebook,

EThe Component checkbox is TRUE on the Product record.

Suggested Answer: A, D, E

Scenario:

A subscription product does not appear in the Product Selection screen during search.

Possible Causes:

A: The Active checkbox must be TRUE for the product to appear.

D: The product requires a Pricebook Entry in the corresponding Quote's Pricebook.

E: If the Component checkbox is TRUE, the product is treated as a bundle component, not standalone, and will not appear in search results.

Why Other Options Are Incorrect:

B: Cost records are unrelated to product visibility.

C: The Optional checkbox determines bundling behavior, not search visibility.

Salesforce CPQ Reference:

Product visibility settings are detailed in CPQ Product Selection Configuration .

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14 comments · newest first

Katheryn 10 months ago

Missing a Pricebook Entry is a common issue too.

Sonia 11 months ago

Wait, how can a missing Cost record affect visibility?

Anika 11 months ago

The Active checkbox is FALSE on the Product record.

Barney 11 months ago

Totally agree, that would definitely cause it to not show up.

Wendell 11 months ago

I doubt the Optional checkbox being TRUE would matter much.

Ula 11 months ago

I vaguely recall something about the Optional checkbox affecting visibility, but I can't remember the details.

Wade 12 months ago

I feel like the Pricebook Entry is crucial too. If it's missing, the product won't show up, right?

Helaine 12 months ago

I'm not so sure about the Cost record, but I remember it being important for products to have one.

Tomoko 1 year ago

I think the Active checkbox being FALSE could definitely be a reason. We talked about that in class.

Nancey 1 year ago

I feel pretty confident about this one. The Active checkbox and the missing Cost record seem like the most probable reasons. I'll start there and see if I can identify the issue.

Mary 1 year ago

Ah, the missing Pricebook Entry makes sense. That could definitely prevent the product from showing up. I'll be sure to verify that the product has the correct Pricebook Entry.

Vallie 1 year ago

I'm a bit confused by the "Component" checkbox option. I'm not sure how that would affect the product's visibility in the selection screen. I'll need to research that one a bit more.

Tien 1 year ago

Okay, let's see here. The Active checkbox and the Optional checkbox seem like the most likely culprits. I'll make sure to double-check those.

Janet 1 year ago

Hmm, this seems like a tricky one. I'll need to carefully consider the different options and think through the potential causes.

Salesforce CPQ-301 Exam - Topic 3 Question 65 Discussion