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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 6 Question 10 Discussion

During requirements discovery for a new mobile app for Cloud Kicks, different businessunits are proposing conflicting requirements for some of the key use cases. which methodologyshould be used to resolve conflicts and promote consensus?
C) Prioritization Matrix
A) Journey Mapping
B) SWOT Analysis

Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 6 Question 10 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform Strategy Designer (Plat-UX-102) exam
Question #: 10
Topic #: 6
[All Salesforce Certified Platform Strategy Designer (Plat-UX-102) Questions]

During requirements discovery for a new mobile app for Cloud Kicks, different business

units are proposing conflicting requirements for some of the key use cases. which methodology

should be used to resolve conflicts and promote consensus?

Show Suggested Answer Hide Answer
Suggested Answer: C

The methodology that should be used to resolve conflicts and promote consensus among different business units is a prioritization matrix. A prioritization matrix is a tool to evaluate and compare requirements based on two or more criteria, such as impact, effort, urgency, or importance. Requirements that score high on the chosen criteria are usually prioritized, while requirements that score low are usually deprioritized or eliminated. A prioritization matrix can help different business units reach a common understanding and agreement on the most critical and valuable requirements for the key use cases. A journey map or a SWOT analysis may not be effective for resolving conflicts or promoting consensus, as they do not provide a clear and objective way to rank requirements.


by Dalene at Oct 07, 2023, 05:41 AM

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Bernardine
8 months ago
Seems like a tough situation, but I lean towards Journey Mapping.
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Lashon
8 months ago
Wait, can a Prioritization Matrix really resolve conflicts like that?
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Nieves
8 months ago
I disagree, SWOT Analysis could help identify strengths and weaknesses.
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Janna
9 months ago
Journey Mapping seems more effective for understanding user needs.
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Enola
9 months ago
I think a Prioritization Matrix would work best here.
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Annelle
9 months ago
I feel like SWOT Analysis could help identify strengths and weaknesses of each proposal, but I'm not convinced it would resolve the conflicts directly.
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Lucina
9 months ago
I practiced a similar question where we had to choose a methodology for stakeholder alignment, and I think the Prioritization Matrix worked best in that case.
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Carlee
9 months ago
Journey Mapping sounds familiar, but I can't remember if it's really meant for resolving conflicts or just understanding user experiences.
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Lashawna
9 months ago
I think we might need to use a Prioritization Matrix to help weigh the conflicting requirements, but I'm not entirely sure how to set it up correctly.
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Nohemi
10 months ago
I feel pretty confident that the Prioritization Matrix is the way to go here. It provides a structured process to evaluate the requirements based on key criteria and reach a consensus. That's probably the most effective approach for this scenario.
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Kati
10 months ago
Ah, this is a tricky one. SWOT Analysis might be useful to assess the strengths, weaknesses, opportunities, and threats of each requirement, but I'm not sure if that's the best fit for resolving conflicts. Gotta mull this over.
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Domingo
10 months ago
Hmm, I'm a bit unsure here. Journey Mapping could also be a good option to really understand the user experience and align the requirements. I'll have to think this through carefully.
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Naomi
10 months ago
This seems like a straightforward requirements conflict resolution question. I'd go with the Prioritization Matrix approach to systematically evaluate and prioritize the different requirements.
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Lashonda
10 months ago
The key here is that it's a Many-to-One decomposition, so I'm guessing the most recent source value will be copied. I'll go with A.
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Quentin
10 months ago
This question reminds me of a practice test we took that covered cluster configurations. ILS stood out as key for dialing between spokes and the hub.
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Cecilia
10 months ago
Honestly, it's confusing because while option D encourages openness, I'm not sure if H's involvement could taint the whole process. Maybe B is safer after all.
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Diane
10 months ago
This is tricky! I thought we talked about how sales targets could push people to compromise their values, so I'm tempted to say D is definitely ethical. Maybe C is the choice here?
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Tayna
10 months ago
I think the Convention on International Sale of Goods is more about trade facilitation, not a barrier. So that doesn't seem right to me.
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