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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 4 Question 41 Discussion

Cloud Kicks learns that some website visitors, especially those who can't see high-contrast color palettes, do not convert into customers.What should the strategy designer do to solve for this accessibility challenge"?
B) Conduct an empathy workshop to understand the audience.
A) Ideate marketing concepts to reach new audiences.
C) Invite users to co-create as accessibility experts.

Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 4 Question 41 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform Strategy Designer (Plat-UX-102) exam
Question #: 41
Topic #: 4
[All Salesforce Certified Platform Strategy Designer (Plat-UX-102) Questions]

Cloud Kicks learns that some website visitors, especially those who can't see high-contrast color palettes, do not convert into customers.

What should the strategy designer do to solve for this accessibility challenge"?

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Suggested Answer: B

The additional topics that Cloud Kicks should consider before framing the design challenge as a How Might We question are potential market size and supply chain costs, as these help evaluate the viability and feasibility of the design opportunity. Shareholder priorities and design team capabilities or business drivers and signals of success may not be relevant or important for framing the design challenge.


by Carisa at Jan 22, 2025, 11:32 PM

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Stephaine
9 months ago
Reaching new audiences is important, but not the main issue here.
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Lennie
10 months ago
Really? I doubt a workshop will change anything.
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Ulysses
10 months ago
High-contrast palettes are a must for accessibility!
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Gail
10 months ago
Co-creating with users sounds like the best approach.
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Soledad
10 months ago
I think conducting an empathy workshop is a great idea!
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Cathrine
10 months ago
Conducting an empathy workshop (option B) sounds familiar from our practice questions, and it really emphasizes understanding the audience, which is crucial.
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Reuben
11 months ago
I feel like ideating marketing concepts (option A) might not directly address the accessibility issue, but it could help in reaching a broader audience.
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Reta
11 months ago
I think inviting users to co-create as accessibility experts (option C) could provide valuable insights, but I wonder if we have enough resources for that.
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Shawna
11 months ago
I remember we discussed the importance of understanding user needs, so option B seems like a good choice, but I'm not entirely sure if that's the best approach.
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Lashawnda
11 months ago
I think the best strategy is to combine a few of these approaches. Understanding the audience through an empathy workshop and then involving them in the co-creation process seems like a solid plan.
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Alona
11 months ago
I'm a bit confused on this one. Should we be focusing on marketing concepts or accessibility? I'm not sure which approach would be most effective.
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Glory
11 months ago
I've got this! Inviting users to co-create as accessibility experts is definitely the way to go. That will ensure we're addressing the real issues.
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Beata
11 months ago
Okay, let's see. I think the key here is to focus on understanding the audience and their specific needs. Conducting an empathy workshop sounds like a good place to start.
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Margurite
11 months ago
Hmm, this seems like a tricky one. I'll need to really think through the best approach to make the website accessible for all users.
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Caitlin
1 year ago
Accessibility is no laughing matter, but I've got to say, the idea of an 'empathy workshop' (Option B) cracks me up. Let's hope it's more than just a bunch of people trying to out-empathize each other!
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My
1 year ago
Ooh, Option C is definitely the winner here. Collaboration is key when it comes to improving accessibility. Plus, it's a great way to get some insider knowledge!
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Pauline
1 year ago
Haha, marketing concepts (Option A) are all well and good, but that's not going to solve the accessibility issue. We need to get the users involved!
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Amber
1 year ago
User 3: I agree, inviting users to co-create as accessibility experts (Option C) would be really beneficial.
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Elliott
1 year ago
User 2: Yes, that's a great idea. We need to involve the users to solve the accessibility challenge.
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Therese
1 year ago
User 1: We should conduct an empathy workshop to understand the audience (Option B).
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Anthony
1 year ago
Hmm, I'm not sure. Conducting an empathy workshop (Option B) might be a good starting point to gain a deeper understanding of the audience's challenges.
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Elizabeth
1 year ago
User 4: Great idea! Getting direct input from them will be invaluable.
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Domingo
1 year ago
User 3: We could also invite users to co-create as accessibility experts.
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Filiberto
1 year ago
User 2: That sounds like a good idea. We need to put ourselves in their shoes.
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Fallon
1 year ago
User 1: Let's conduct an empathy workshop to understand the audience better.
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Paulene
1 year ago
Option C is the way to go! Inviting users to co-create as accessibility experts is the best strategy to truly understand and address their needs.
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Lynelle
1 year ago
I believe inviting users to co-create as accessibility experts would also be beneficial. They can provide valuable insights and solutions.
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Thurman
1 year ago
I agree with Kent. Understanding the audience's needs is crucial in solving this accessibility challenge.
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Kent
1 year ago
I think we should conduct an empathy workshop to understand the audience.
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