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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 4 Question 28 Discussion

At a project kickoff, a stakeholder shared the hypothesis that the price point was the reason their product was failing in the market. But when the design team conducted qualitative research, they learned that customers wanted an entirely different type of product.How should the design team present this information knowing they would challenge a stakeholder's hypothesis?
B) In a 'How Might We' statement to encourage new ideas
A) In a walking deck with video clips from research sessions
C) In an insights workshop with plenty of time for group discussion

Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 4 Question 28 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform Strategy Designer (Plat-UX-102) exam
Question #: 28
Topic #: 4
[All Salesforce Certified Platform Strategy Designer (Plat-UX-102) Questions]

At a project kickoff, a stakeholder shared the hypothesis that the price point was the reason their product was failing in the market. But when the design team conducted qualitative research, they learned that customers wanted an entirely different type of product.

How should the design team present this information knowing they would challenge a stakeholder's hypothesis?

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Suggested Answer: B

The least risky trend to influence the company's strategy for a health and wellness company that wants to create a 10-year vision for its business is perception shift: feelings toward the efficacy of wellness products in the next 10 years, as this is more likely to be stable and predictable than market shift or demographic shift, which are more volatile and uncertain.


by Dalene at Jul 18, 2024, 03:38 PM

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In
9 months ago
A workshop sounds great for collaboration and feedback.
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Barabara
10 months ago
Surprised they thought price was the issue at all!
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Tomas
10 months ago
Not sure if that's the best way to present it.
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Thurman
10 months ago
Totally agree, visuals make a big impact!
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Jani
10 months ago
I think a walking deck would really engage everyone.
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Marcelle
10 months ago
I’m a bit torn between the options. The insights workshop sounds great for discussion, but I wonder if it might dilute the impact of the findings.
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Laurel
11 months ago
I practiced a similar question where we had to present conflicting data. I feel like a walking deck with video clips could be powerful, but it might come off as confrontational.
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Elli
11 months ago
I think using a 'How Might We' statement could help shift the focus to solutions rather than just challenging the hypothesis. It feels like a good way to open up the conversation.
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Ettie
11 months ago
I remember we discussed the importance of presenting findings in a way that encourages collaboration. An insights workshop could be a good approach, but I'm not entirely sure if it would be the most effective.
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Annice
11 months ago
I feel pretty confident that option B, a 'How Might We' statement, would be the most effective approach here. It allows the design team to reframe the problem in a way that encourages new ideas and solutions, rather than just presenting their findings. That seems like the best way to navigate this delicate situation.
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Lennie
11 months ago
This seems like a tricky situation where the design team needs to carefully present their findings without directly challenging the stakeholder's hypothesis. I think option C, an insights workshop, could be a good approach to facilitate open discussion and get everyone on the same page.
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Artie
11 months ago
Hmm, I'm a bit unsure about the best way to handle this. On one hand, a walking deck with video clips could help bring the research to life and make it more compelling. But an insights workshop might allow for more dialogue and buy-in from the stakeholder. I'll have to think this through a bit more.
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Weldon
11 months ago
Brute force is the way to go here. It's the most thorough but also the most time-consuming method of password cracking. Gotta be ready to put in the work on this one.
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Alex
11 months ago
I'm leaning towards the idea that starting with known information makes sense, but I can't recall if that's always the case.
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Lawrence
11 months ago
Coercion dots are used for type conversion, not performance or memory optimization, so I'm going to select option B.
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Reita
1 year ago
Hold on, did the stakeholder say the product was failing because of the price point or because it was the wrong type of product? I'm so confused, someone please pass the aspirin.
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Monte
1 year ago
The stakeholder thought it was the price point, but customers actually want a different product.
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Vivienne
1 year ago
C) In an insights workshop with plenty of time for group discussion
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Adelle
1 year ago
B) In a 'How Might We' statement to encourage new ideas
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Chu
1 year ago
A) In a walking deck with video clips from research sessions
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Rana
1 year ago
I'm going with Option C. Bringing the stakeholder into the discussion is key, and who doesn't love a good old-fashioned group therapy session?
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Alfreda
1 year ago
C) That sounds like a great approach. It's important to involve the stakeholder in the process.
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Lino
1 year ago
A) In an insights workshop with plenty of time for group discussion
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Lynelle
1 year ago
A walking deck with video clips (Option A) could be engaging, but I'm not sure it would effectively challenge the stakeholder's hypothesis. The 'How Might We' statement (Option B) seems a bit too indirect.
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Starr
1 year ago
I think presenting the information in an insights workshop with group discussion would also be beneficial to ensure everyone is on the same page.
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Carole
1 year ago
I think the insights workshop with group discussion (Option C) is the best way to present the research findings. It allows the stakeholder to be involved in the process and encourages open dialogue.
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Annice
1 year ago
I agree, the insights workshop would be the best way to present the findings and have a productive discussion.
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Ma
1 year ago
C) In an insights workshop with plenty of time for group discussion
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Brock
1 year ago
B) In a 'How Might We' statement to encourage new ideas
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Brianne
1 year ago
A) In a walking deck with video clips from research sessions
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Elenore
1 year ago
I agree with Samira. Showing video clips can provide concrete evidence to support their findings.
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Samira
1 year ago
I think the design team should present the information in a walking deck with video clips from research sessions.
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