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Salesforce Exam Strategy Designer Topic 1 Question 45 Discussion

Actual exam question for Salesforce's Strategy Designer exam
Question #: 45
Topic #: 1
[All Strategy Designer Questions]

A Sale5force Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce.

What value should the architect get by engaging in this workshop?

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Suggested Answer: A

Engaging in a journey mapping workshop provides value by offering a holistic view of user interactions and experiences. For a Salesforce Architect, this understanding can inform the creation of a solution architecture diagram that aligns technical capabilities with user needs and journeys. The insights gained from the journey map ensure that technical solutions are user-centric and support the desired outcomes.


by Catina at Apr 05, 2025, 02:16 AM

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Willis
9 days ago
I believe a journey map will provide a clear visualization of the user's experience, helping us design a more effective solution.
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Blair
16 days ago
I agree with Nadine. It will also help us identify pain points and opportunities for improvement.
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Nadine
17 days ago
I think engaging in the workshop will help us understand the user's journey better.
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