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Universal Containers (UC) wants to overhaul its Service Cloud implementation and has hired a consulting company to help drive requirements. In an effort to gain more information about the project, the business analyst (BA) has begun to review UC's structure to understand the functions of each department, how departments interact, and who reports to whom within UC.
Which technique is the BA using?
Suggested Answer: A
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15 comments · newest first
GW
Gwenn
12 months ago
Totally agree with Lina, makes the most sense!
MA
Maira
12 months ago
Wait, is it really that straightforward? I thought it could be more complex.
CY
Cyril
12 months ago
Definitely Enterprise Analysis! They need to know the structure first.
MI
Mickie
1 year ago
I think it's Stakeholder Analysis, though.
LI
Lina
1 year ago
Sounds like the BA is doing some Enterprise Analysis.
EL
Elsa
1 year ago
I’m leaning towards Enterprise Analysis because it involves understanding the whole organization, but I could see how it might overlap with Stakeholder Analysis too.
CH
Christiane
1 year ago
This sounds a lot like the Stakeholder Analysis we covered, where you identify roles and relationships. But could it also be part of Enterprise Analysis?
LY
Lynsey
1 year ago
I remember practicing a question about Enterprise Analysis, and it seemed to focus more on the overall strategy rather than just understanding department interactions.
LI
Linn
1 year ago
I think the BA is doing something like Stakeholder Analysis, but I'm not entirely sure if that's the right term for it.
AN
Angelo
1 year ago
I thought Enterprise Analysis was about understanding the business as a whole, which seems to fit here, but I could be wrong.
WY
Wynell
1 year ago
I feel like this is more about understanding the overall strategy of the organization, so maybe it's Strategy Analysis?
RO
Rolland
1 year ago
I remember practicing a question about analyzing department structures, and I think that was related to Stakeholder Analysis.
DO
Dominga
1 year ago
I think the BA is doing some kind of analysis, but I'm not sure if it's Enterprise or Stakeholder Analysis. They both seem relevant.
SI
Simona
1 year ago
This looks like a pretty straightforward question. I'll carefully examine the graph and compare it to the provided code options to determine which one produced it.
LA
Lauran
1 year ago
Hmm, I'm a bit unsure about this one. I know the book covers requirements management, but I can't quite recall the specifics about how it impacts change in a stable environment. Let me think this through.