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Salesforce Exam Business Analyst Topic 5 Question 62 Discussion

Actual exam question for Salesforce's Business Analyst exam
Question #: 62
Topic #: 5
[All Business Analyst Questions]

Cloud Kicks hired a new business analyst (BA) to join an experienced cross-functional team that has successfully delivered high-quality Salesforce solutions to global stakeholders. The BA wants to quickly become a trusted advisor to the team.

What should the BA do?

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Suggested Answer: C

This answer states that telling the truth in difficult situations is what the BA should do to quickly become a trusted advisor to an experienced cross-functional team that has successfully delivered high-quality Salesforce solutions to global stakeholders for Cloud Kicks. Telling the truth in difficult situations means that the BA communicates honestly and transparently with the team members, even when it involves admitting mistakes, delivering bad news, or expressing disagreement. Telling the truth in difficult situations can help the BA to quickly become a trusted advisor to an experienced cross-functional team because it demonstrates integrity, accountability, and respect for the team members, and it fosters an open and collaborative culture within the team. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder-engagement-skills


Contribute your Thoughts:

Reena
3 days ago
But I also believe that telling the truth in difficult situations is important for gaining credibility.
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Edna
7 days ago
I agree, building trust through delivering results is key.
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Raina
21 days ago
I think the BA should focus on the task at hand.
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Hoa
27 days ago
C is definitely the way to go. Being transparent and honest, even in tough situations, builds trust with the team.
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Abel
1 days ago
A) Focus on the task at hand instead of on individual team members.
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Stephen
7 days ago
C) Tell the truth in difficult situations.
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