Salesforce Exam Salesforce Certified Business Analyst (BA-201) Topic 4 Question 66 Discussion

Actual exam question for Salesforce's Salesforce Certified Business Analyst (BA-201) exam

Question #: 66
Topic #: 4

[All Salesforce Certified Business Analyst (BA-201) Questions]

The Salesforce project team at Cloud Kicks is about to start a project that crosses sales and service teams. The business analyst (BA) has been tasked with writing user stories with the teams in a workshop.

What should the BA keep in mind during the process?

AUser stories encourage iterative development.

BUser stories specify which technical components are impacted.

CUser stories are fixed upon stakeholder approval.

Show Suggested Answer

Suggested Answer: A

One thing that user stories help the business analyst do is encourage iterative development. Iterative development is an approach that breaks down a project into smaller cycles or iterations, each delivering a working piece of functionality or value to the user. User stories are well suited for iterative development because they are concise, focused, and prioritized based on user needs and value. User stories help to deliver features faster and more frequently, while allowing for feedback and changes along the way. Reference: https://trailhead.salesforce.com/content/learn/modules/user-story-creation/learn-about-user-stories

by Vicki at Aug 03, 2025, 02:32 AM

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