MENU
A project is in the user acceptance testing phase of a Sales Cloud implementation at Universal Containers. The business analyst (BA) is coordinating the test case execution and supporting the testers. One of the testers fails a test case because they were unable to see a custom field identified in the directions. The BA has reviewed the details of the failed test case and compared the expected outcome to the requirements.
What should the BA do next?
Suggested Answer: B
Get Premium Salesforce Certified Business Analyst (BA-201) Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
12 comments · newest first
WY
Wynell
12 months ago
Reproducing the issue makes sense, but what if it’s a bigger problem?
KR
Kristofer
12 months ago
Wait, how did the tester miss a custom field? That’s surprising!
CA
Cammy
12 months ago
Not sure about that, assigning a bug might be faster.
AL
Alyce
1 year ago
Definitely agree, reproducing the issue is key!
LA
Lamonica
1 year ago
I think the BA should attempt to reproduce the issue first.
SO
Solange
1 year ago
This reminds me of a practice question where the BA had to troubleshoot a similar situation. I think reproducing the issue was the right step there too.
DE
Dean
1 year ago
I feel like assigning a bug to the development team might be premature. They should definitely verify the issue first.
MI
Micaela
1 year ago
I’m not entirely sure, but I remember something about validating test cases before reporting bugs. Maybe they should check the requirements again?
GI
Gianna
1 year ago
I think the BA should try to reproduce the issue first. It’s important to confirm if it’s a real problem before escalating it.
DE
Denae
1 year ago
Hmm, I'm a bit unsure here. I'm not sure if the "Bytes Sent/Received" or "Accept Count" would be the best indicator of overall channel usage. I'll have to think this through carefully.
NA
Nana
1 year ago
Hmm, I'm not sure about this one. A webcast or conference call might be simpler to set up, but a web conference seems like the best way to get that interactive, virtual meeting experience they're looking for.
TR
Tran
1 year ago
Hmm, I'm not too sure about this one. I know IBM has a lot of different data protection solutions, but I'm not sure which one specifically leverages Spoctru. I'll have to think about this a bit more.