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Salesforce Certified Business Analyst (BA-201) Exam - Topic 2 Question 68 Discussion

A business analyst (BA) at Northern Trail Outfitters has been asked to prepare documentation including acceptance criteria and definition of done for a Heroku project.Which way should the BA approach creation of this documentation?
A) Include the personal perspective for acceptance criteria and the overall perspective for definition of done.
B) Create one consolidated set of documentation as the two terms are synonymous and used interchangeably.
C) Include the overall perspective for acceptance criteria and the persona's perspective for definition of done.

Salesforce Certified Business Analyst (BA-201) Exam - Topic 2 Question 68 Discussion

Actual exam question for Salesforce's Salesforce Certified Business Analyst (BA-201) exam
Question #: 68
Topic #: 2
[All Salesforce Certified Business Analyst (BA-201) Questions]

A business analyst (BA) at Northern Trail Outfitters has been asked to prepare documentation including acceptance criteria and definition of done for a Heroku project.

Which way should the BA approach creation of this documentation?

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Suggested Answer: A

by Rebeca at Nov 21, 2025, 03:23 PM

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Xochitl
2 months ago
A is the way to go! It balances personal and overall views effectively.
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Delisa
2 months ago
C is better for clarity. Different perspectives help define success.
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Yuonne
2 months ago
I lean towards A too. It captures both user needs and project goals.
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Avery
2 months ago
Option B seems too simplistic. They are not the same!
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Oren
3 months ago
I prefer option C. The overall perspective is crucial for acceptance criteria.
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Helene
3 months ago
I thought acceptance criteria and definition of done were the same!
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Heidy
3 months ago
Wait, are A) and C) really that different?
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Aleta
4 months ago
C) sounds interesting, but is it practical?
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Tiera
4 months ago
I disagree, B) makes it simpler. Why complicate things?
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Teddy
4 months ago
A) is the way to go! Personal touch matters.
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Aleta
4 months ago
Option C makes the most sense to me. Gotta keep those acceptance criteria and definition of done distinct, you know?
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Lashaun
4 months ago
Haha, I bet the person who wrote option B has never actually worked on a real project before. Clearly they don't understand the difference between these concepts.
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Beth
4 months ago
Hmm, I'm not sure about option A. Mixing personal and overall perspectives for these two things seems like it could get confusing.
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Billy
5 months ago
If I remember correctly, acceptance criteria should reflect user needs, so maybe option C makes the most sense?
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Lashawna
5 months ago
I feel like the terms are not interchangeable, but I can't recall the exact differences we covered in class.
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Gene
5 months ago
I think we practiced a question where the definition of done was treated as a checklist. Maybe that's relevant for this?
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Ming
5 months ago
Okay, I've got this. The key is recognizing that acceptance criteria and definition of done are related but distinct. Option A looks like the right approach to me.
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Jess
5 months ago
I'm not sure about this one. I'll need to think it through carefully. Maybe I'll start by defining what each term means and then decide which approach fits best.
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Ernest
5 months ago
I remember we discussed how acceptance criteria should focus on the overall project goals, but I'm not sure if that applies here.
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Rodolfo
6 months ago
I think option A makes sense. Personal insights can add depth.
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Thora
6 months ago
I think option C is the way to go. The BA should include the overall perspective for acceptance criteria and the persona's perspective for definition of done.
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Tony
6 months ago
Option B is just plain wrong. Acceptance criteria and definition of done are definitely not synonymous. The BA needs to keep them separate.
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Catarina
6 months ago
Hmm, this seems straightforward. I think option C makes the most sense - use the overall perspective for acceptance criteria and the persona's perspective for definition of done.
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Daron
7 months ago
I'm a bit confused on the difference between acceptance criteria and definition of done. I'll need to review those concepts before attempting this question.
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Artie
1 month ago
I think I’ll go with option C then!
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Teri
1 month ago
So, they serve different purposes?
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Eve
2 months ago
Yeah, and definition of done is more about project completion.
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Alline
2 months ago
I get that! Acceptance criteria are specific conditions, right?
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Francine
6 months ago
Exactly! One is about what needs to be met, the other is about what’s finished.
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