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Salesforce Certified Business Analyst (BA-201) Exam - Topic 2 Question 39 Discussion

The sales team at Universal Containers has concerns that the process for distributing new leads is too slow. The VP of sales has engaged a business analyst (BA) to help map out a process to distribute new leads quickly. The BA sets up a meeting with stakeholders and learns a stakeholder already has a solution in mind.What should the BA do next?
C) Gather requirements and then note the proposal solution.
A) Implement the solution now to save time in the planning phase.
B) Ask the stakeholder to demo their solution to the project team.

Salesforce Certified Business Analyst (BA-201) Exam - Topic 2 Question 39 Discussion

Actual exam question for Salesforce's Salesforce Certified Business Analyst (BA-201) exam
Question #: 39
Topic #: 2
[All Salesforce Certified Business Analyst (BA-201) Questions]

The sales team at Universal Containers has concerns that the process for distributing new leads is too slow. The VP of sales has engaged a business analyst (BA) to help map out a process to distribute new leads quickly. The BA sets up a meeting with stakeholders and learns a stakeholder already has a solution in mind.

What should the BA do next?

Show Suggested Answer Hide Answer
Suggested Answer: C

This answer states that bringing the requirement to the product owner's attention is what the BA should do after discovering that several users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems while other users indicate they access existing systems with only username and password for conducting user interviews with the support team as part of a migration to Salesforce at Cloud Kicks. A product owner is a person who represents the voice of the customer or the stakeholder, and who is responsible for defining and prioritizing the requirements for a product or a project. Bringing the requirement to the product owner's attention means that the BA informs and discusses with the product owner about the different preferences or expectations of users regarding MFA for logging in to Salesforce. Bringing the requirement to the product owner's attention is what the BA should do after discovering this difference among users because it helps the BA to align and validate the requirement with the product owner, and to determine and propose a solution or an alternative for MFA for logging in to Salesforce. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder-engagement-skills


by Gertude at May 20, 2024, 05:35 AM

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Madelyn
6 months ago
Gathering requirements is key; we need to understand the full picture!
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Vallie
6 months ago
Wait, why would we trust one stakeholder's solution without more input?
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Isaac
7 months ago
A demo sounds like a good idea too, but what if it’s not the best fit?
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Donette
7 months ago
Definitely agree, jumping to implementation is risky!
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Elsa
7 months ago
I think the BA should gather requirements first.
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Rolf
7 months ago
I’m torn between gathering requirements and noting the proposal. I guess it depends on how well the proposed solution aligns with the team's needs.
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Carmelina
8 months ago
I feel like jumping straight to implementation without gathering more info could lead to issues later. It’s risky!
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Yolande
8 months ago
I remember a similar question where we had to balance stakeholder input with proper analysis. Asking for a demo could be a good way to understand their solution better.
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Mirta
8 months ago
I think the BA should gather requirements first, but I'm not sure if that means ignoring the stakeholder's solution completely.
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Fidelia
8 months ago
Ah, this is a good one. I'd start by asking the stakeholder to demo their solution so I can understand it better. Then I can decide how to move forward.
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Devora
8 months ago
Okay, I've got this. The key is to gather the requirements first, then evaluate the stakeholder's solution. Can't just jump straight to implementing it.
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Ines
8 months ago
Hmm, I'm a bit unsure here. I think I'll need to gather more information from the stakeholder before deciding on the best approach.
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Lucy
8 months ago
This seems like a tricky one. I'll need to carefully consider the stakeholder's proposed solution and how it fits with the overall requirements.
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Germaine
8 months ago
Okay, let's think this through step-by-step. We need to sync the on-premises AD with the Microsoft 365 subscription, and we want to enforce the password complexity policies and enable SSPR. Password hash synchronization seems like the most straightforward approach to meet all those requirements.
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Arleen
8 months ago
The key here is to understand what the gains chart is showing. If I remember correctly, the horizontal line likely represents the proportion of cases that cannot be classified. I'll double-check that before answering.
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Shawnee
8 months ago
I think I came across a similar question in practice that mentioned SageMaker instances do run outside of VPCs. That might be the key here.
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Kati
8 months ago
This question seems pretty straightforward. I'm going to carefully read through the answer choices and try to identify the one that best matches the definition of text analytics.
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Heike
8 months ago
Hmm, I'm a bit unsure about this one. Is it really an environmental factor, or could it also be a social or political factor? I'll have to think this through carefully.
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Latanya
1 year ago
The stakeholder probably thinks their solution is the second coming of sliced bread. The BA better bring their A-game to that demo!
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Telma
1 year ago
Implementing the solution right away? That's like skipping breakfast and going straight to dessert. The BA needs to do their homework first.
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Artie
1 year ago
C) Gather requirements and then note the proposed solution.
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Paris
1 year ago
B) Ask the stakeholder to demo their solution to the project team.
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Louann
1 year ago
A) Implement the solution now to save time in the planning phase.
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Alfreda
1 year ago
I'd go with option C. Gathering requirements is crucial, and the BA can always use the stakeholder's proposal as a starting point for discussion.
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Moon
12 months ago
Agreed. It's better to have a clear understanding of the requirements before moving forward with any solution.
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Kenia
12 months ago
That sounds like a good plan. It's important to gather all the necessary information before making any decisions.
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Carmen
12 months ago
C) Gather requirements and then note the proposal solution.
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Linn
1 year ago
Hmm, I bet the stakeholder's solution is probably just a half-baked idea. The BA should definitely gather requirements before wasting time on that.
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Talia
1 year ago
C) Gather requirements and then note the proposal solution.
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Emmanuel
1 year ago
B) Ask the stakeholder to demo their solution to the project team.
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Antonio
1 year ago
A) Implement the solution now to save time in the planning phase.
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Marylin
1 year ago
The BA should gather requirements first before even considering the stakeholder's solution. That's just common sense!
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Leslee
1 year ago
The BA should definitely gather requirements first. It's important to understand the needs before jumping into a solution.
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Jesusa
1 year ago
C) Gather requirements and then note the proposed solution.
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Princess
1 year ago
B) Ask the stakeholder to demo their solution to the project team.
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Cecily
1 year ago
C) Gather requirements and then note the proposed solution.
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Honey
1 year ago
B) Ask the stakeholder to demo their solution to the project team.
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Ettie
1 year ago
A) Implement the solution now to save time in the planning phase.
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Bernardine
1 year ago
But what if the stakeholder's solution is exactly what we need? Maybe we should see a demo first.
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Leonida
1 year ago
I agree with Dominga, it's important to understand the needs before implementing a solution.
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Dominga
1 year ago
I think the BA should gather requirements first.
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