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Salesforce Certified Business Analyst (BA-201) Exam - Topic 10 Question 8 Discussion

Universal Containers (UC) has low adoption rate of its Salesforce solution. UC has hired a new vendor to overhaul its documentation and train)ng process. needs a business analyst to facilitate this transition.Which of set if actions are the most effective business needs from stakeholders?
C) Use multiple forms of communication; build trust; show empathy; and get commitment for next
A) send surveys to collect feedback; observe end 'Users; whiteboard incoming requests; and store communication In a centralized location.
B) Mock up a design; build a prototype; demonstrate functionality to end users; and collect feedback for Changes.

Salesforce Certified Business Analyst (BA-201) Exam - Topic 10 Question 8 Discussion

Actual exam question for Salesforce's Salesforce Certified Business Analyst (BA-201) exam
Question #: 8
Topic #: 10
[All Salesforce Certified Business Analyst (BA-201) Questions]

Universal Containers (UC) has low adoption rate of its Salesforce solution. UC has hired a new vendor to overhaul its documentation and train)ng process. needs a business analyst to facilitate this transition.

Which of set if actions are the most effective business needs from stakeholders?

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Suggested Answer: C

by Rickie at Aug 19, 2022, 08:02 AM

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Kindra
9 months ago
I like A, but we need to make sure users actually respond!
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Milly
9 months ago
Wait, are we really expecting low adoption to change overnight?
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Carin
9 months ago
C sounds good, but how do you build trust quickly?
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Davida
9 months ago
Definitely agree, but prototypes can be super helpful too.
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Joesph
9 months ago
I think sending surveys is a must for gathering feedback!
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Lelia
9 months ago
This question reminds me of a practice scenario where we had to prioritize user feedback. I think option A aligns with that approach.
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Peter
9 months ago
I feel like option C is more about relationship building, which is important, but I'm not sure if it directly addresses the business needs.
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Kristofer
9 months ago
I'm not entirely sure, but I think building a prototype like in option B could help visualize the solution better for stakeholders.
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Cherri
10 months ago
I remember we discussed the importance of gathering feedback from end users, so option A seems like a solid choice.
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Yen
10 months ago
Ah, I see the problem now. The final modifier on the bake() method in Cake means it can't be overridden in the Bread class. That's likely where the compilation error will occur.
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Arlie
10 months ago
I think the server requirements are in the "Overview and Specifications" document, but I'm not completely sure.
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Kristian
10 months ago
Hmm, I'm a little unsure here. I know Trendline is a good option, but I'm wondering if Line charts might also work to visualize the trend. I'll have to think this through carefully.
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Ressie
10 months ago
Hmm, I'm a little confused on this one. I know the CIP requirements are important, but I'm not sure if A, B, or C are accurate. I'll have to review the regulations more carefully.
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