Salesforce Certified Business Analyst (BA-201) Exam - Topic 1 Question 71 Discussion

Actual exam question for Salesforce's Salesforce Certified Business Analyst (BA-201) exam

Question #: 71
Topic #: 1

[All Salesforce Certified Business Analyst (BA-201) Questions]

A cloud Kicks business analyst (BA) is conducting user interviews with the support team as part of a migration to Salesforce. Serval users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems. Other users have located they access existing systems with only username and password.

ASelect the requirement used by the majority of the support team.

Bverify the requirement with the security team.

CBring the requirement to the product owner's attention.

Show Suggested Answer

Suggested Answer: B

by Yuriko at Jan 05, 2026, 05:16 AM

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Kenny

4 days ago

Option A is the obvious choice. Why even consider the other options?

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Jovita

9 days ago

C is the right call here. The product owner needs to be aware of this requirement.

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Aleisha

14 days ago

I'd say B is the way to go. Verifying the requirement with the security team is crucial for a secure migration.

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Paulene

20 days ago

Definitely go with option A. That's the most logical choice based on the user interviews.

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Sommer

25 days ago

I think we might have had a similar scenario in our last session. Shouldn't we bring up the MFA requirement to the product owner as a priority?

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Franklyn

30 days ago

I feel like we should definitely verify with the security team first before making any assumptions about the majority's needs.

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Dolores

1 month ago

This reminds me of a practice question where we had to prioritize security requirements. I think we should focus on MFA since it seems more secure.

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Carissa

1 month ago

I remember we discussed how MFA is becoming a standard, but I'm not sure if it's the majority in this case.

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Eulah

2 months ago

I've got this! The key is to focus on the most common user requirement, which is the login method used by the majority of the support team. Once I've identified that, I'll double-check with the security team and then present it to the product owner.

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Leonor

2 months ago

Okay, let's think this through. First, I'd select the requirement used by the majority of the support team. Then, I'd verify that with the security team to make sure it aligns with their policies. Finally, I'd bring the confirmed requirement to the product owner.

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Vanda

2 months ago

Hmm, I'm a bit confused. Do we need to verify the requirement with the security team before bringing it to the product owner? Or can we just go straight to the product owner?

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Latonia

2 months ago

This seems like a straightforward question about gathering requirements from user interviews. I'd start by identifying the most common login method used by the support team.

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