The Salesforce information technology (IT) team has built a solution in a sandbox for a cross-functional project to implement Customer 360. It is time for user acceptance testing (UAT).
The business analyst's role during UAT? Simple - they're there to provide moral support and make the occasional sarcastic comment. 'Oh, the system crashed again? Weird, I totally didn't see that coming.'
I'm going with option A. The business analyst should assist in building the requirements using standard functionality so IT can focus on the code-related scenarios.
I think coordinating stakeholder participation and notifying the team when scenarios fail is also crucial. This helps IT solve potential problems before go live.
Option B seems like the right answer to me. The business analyst should document user stories and clarify business needs so IT can deliver the required results.
I agree with Lonna. It's important for the business analyst to ensure that the IT team understands the business needs and can deliver the right solution.
I think option C is the correct answer. The business analyst should coordinate stakeholder participation and notify the team when scenarios fail so IT can address any issues before going live.
I think a business analyst's role during UAT is to document user stories and clarify business needs so IT can deliver results based on the requirements.
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