Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 7 Question 69 Discussion

Actual exam question for Salesforce's Salesforce Certified B2C Solution Architect (Arch-302) exam

Question #: 69
Topic #: 7

[All Salesforce Certified B2C Solution Architect (Arch-302) Questions]

A merchant has a requirement to engage customers with a series of promotional messaging including a coupon offer generated in B2C

Commerce. Reminder emails are sent to those customers who have not redeemed the coupon 10 and 2 days before its expiration.

Which three elements are required to support this scenario?

Choose 3 answers

AMarketing Cloud Connect for Service to Marketing Cloud

BB2C Commerce cartridge to call Marketing Cloud APIs

CService Cloud for support of coupons and redemption management

DMarketing Cloud Installed Package

E82C Commerce storefront

Show Suggested Answer

Suggested Answer: A, C

Documenting the data type and size constraints in each system is important to ensure that the entities are mapped correctly and that no data is lost or corrupted during the integration process. Mapping B2C Commerce profile to Salesforce Platform Contact and to Marketing Cloud Contact is a best practice for cross-cloud data mapping design, as it allows for a consistent view of the customer across all platforms and enables cross-channel marketing and service capabilities.

by Tammy at Jul 04, 2024, 10:15 AM

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Alysa

5 months ago

E seems unnecessary for this scenario, right?

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Ryan

5 months ago

I agree, A and B are must-haves!

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Na

5 months ago

Wait, can you really manage coupons with C? Sounds odd.

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Kiera

5 months ago

I think A is also essential for connecting the services.

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Bethanie

6 months ago

Definitely need B for the API calls!

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Timmy

6 months ago

I recall a practice question that emphasized the need for Marketing Cloud Connect, so I wonder if option A is necessary for this scenario too.

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Alease

6 months ago

I think Service Cloud could be relevant for managing the coupon redemption process, but I’m not completely confident about that.

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Shanice

6 months ago

I'm not entirely sure, but I feel like we might need the Marketing Cloud Installed Package to set everything up properly.

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Quinn

6 months ago

I remember we discussed the importance of integrating B2C Commerce with Marketing Cloud, so I think option B might be crucial for calling those APIs.

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Lorean

6 months ago

Okay, I think I'm starting to see the pieces coming together. This is going to require some integration between the different Salesforce clouds, but I feel like I have a good handle on the approach.

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Barrett

6 months ago

I think I've got a strategy here. The key is connecting Marketing Cloud to the B2C Commerce system, and then using Service Cloud to manage the coupon redemption and support. The reminder emails can be handled through Marketing Cloud.

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Junita

6 months ago

I'm a bit confused on the options here. I'm not sure if the Marketing Cloud Installed Package is the right choice, or if we need the B2C Commerce cartridge to call the Marketing Cloud APIs.

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Mary

6 months ago

Okay, let me see if I can break this down. We need to connect Marketing Cloud to the B2C Commerce system, and also have some way to manage the coupon redemption.

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Laila

7 months ago

This looks like a tricky one. I'll need to think through the key elements required to support the scenario.

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Carli

7 months ago

Comparison to risk appetite seems like the most logical choice here. We need to prioritize addressing risks that exceed the organization's acceptable level.

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