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Salesforce Exam B2C-Solution-Architect Topic 7 Question 53 Discussion

Actual exam question for Salesforce's B2C-Solution-Architect exam
Question #: 53
Topic #: 7
[All B2C-Solution-Architect Questions]

A luxury retailer Is about to implement B2C Commerce and Marketing Cloud for their online presence. They are well known for their privacy when it comes to their customers' purchases within their stores and would like that to reflect in their online presence as well.

Given that requirement and the requirement to adhere to global data privacy acts, what are two out-of-the-box features the retailer should enable across these clouds when it comes to their customers' privacy?

Choose 2 answers

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Suggested Answer: A, C

To adhere to global data privacy acts and respect customers' privacy, the retailer should enable terms and conditions functionality within Marketing Cloud, which will allow them to display a custom message and a checkbox for customers to agree before they can submit a form or join a list. The retailer should also use profile and preference center functionality for Marketing Cloud Email Studio, which will allow them to capture consent and opt-in confirmation from customers, as well as provide them with options to manage their email preferences and unsubscribe.


[Terms and Conditions]

[Profile and Preference Centers]

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