MENU
Northern Trail Outfitters (NTO) wants to unify customer data with a single identity for each customer across their ecommerce sites and their communities. Communities are treated as an identity provider (IDP) for commerce. The communities also allow self-service support for products via knowledge articles and crowd-sourced Knowledge and Chatter.
For which customer data should Experience Cloud be the system of record?
Suggested Answer: A
Get Premium Salesforce Certified B2C Solution Architect (Arch-302) Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
12 comments · newest first
CI
Ciara
12 months ago
Wishlist data could be useful, but not as critical as the others.
TI
Tiera
12 months ago
Wait, why isn't the address book considered? Seems essential too!
GE
Gennie
12 months ago
Not sure about that, what about payment info?
JE
Jerlene
1 year ago
Definitely agree, that's super important for security!
RE
Reynalda
1 year ago
I think authentication credentials should be the system of record.
GL
Glendora
1 year ago
Payment information seems like a strong candidate for being the system of record, but I wonder if it should be handled separately for security reasons.
KA
Kathryn
1 year ago
I feel like the wishlist could be relevant too, but it seems less critical than the other options.
AR
Arletta
1 year ago
I'm not entirely sure, but I remember a practice question that suggested the address book might be important for customer interactions.
FA
Fannie
1 year ago
I think Experience Cloud should definitely be the system of record for authentication credentials since it's crucial for identity management.
AL
Alexis
1 year ago
Okay, let me think this through. The question is asking about the capability level that is characterized by defining the objectives for the execution of the process. I'm pretty sure that's Capability level 2.
NI
Nidia
1 year ago
Hmm, this looks like a tricky one. I'll need to carefully read through the options and think about the details of S-PMSI construction in Draft Rosen.
MA
Margret
1 year ago
Ah yes, I remember learning about this in class. Pods in a Cisco ACI Multi-Pod environment use Layer 3 IPN connectivity via the spines to communicate with each other. I'm pretty sure the answer is C.