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Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 5 Question 20 Discussion

Northern Trail Outfitters (NTO) wants to unify customer data with a single identity for each customer across their ecommerce sites and their communities. Communities are treated as an identity provider (IDP) for commerce. The communities also allow self-service support for products via knowledge articles and crowd-sourced Knowledge and Chatter.For which customer data should Experience Cloud be the system of record?
A) Authentication credentials
B) Address book
C) Wishlist
D) Payment information

Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 5 Question 20 Discussion

Actual exam question for Salesforce's Salesforce Certified B2C Solution Architect (Arch-302) exam
Question #: 20
Topic #: 5
[All Salesforce Certified B2C Solution Architect (Arch-302) Questions]

Northern Trail Outfitters (NTO) wants to unify customer data with a single identity for each customer across their ecommerce sites and their communities. Communities are treated as an identity provider (IDP) for commerce. The communities also allow self-service support for products via knowledge articles and crowd-sourced Knowledge and Chatter.

For which customer data should Experience Cloud be the system of record?

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Suggested Answer: A

by Yuki at May 04, 2022, 08:20 AM

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Ciara
7 months ago
Wishlist data could be useful, but not as critical as the others.
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Tiera
7 months ago
Wait, why isn't the address book considered? Seems essential too!
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Gennie
7 months ago
Not sure about that, what about payment info?
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Jerlene
8 months ago
Definitely agree, that's super important for security!
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Reynalda
8 months ago
I think authentication credentials should be the system of record.
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Glendora
8 months ago
Payment information seems like a strong candidate for being the system of record, but I wonder if it should be handled separately for security reasons.
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Kathryn
8 months ago
I feel like the wishlist could be relevant too, but it seems less critical than the other options.
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Arletta
8 months ago
I'm not entirely sure, but I remember a practice question that suggested the address book might be important for customer interactions.
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Fannie
8 months ago
I think Experience Cloud should definitely be the system of record for authentication credentials since it's crucial for identity management.
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Alexis
8 months ago
Okay, let me think this through. The question is asking about the capability level that is characterized by defining the objectives for the execution of the process. I'm pretty sure that's Capability level 2.
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Nidia
8 months ago
Hmm, this looks like a tricky one. I'll need to carefully read through the options and think about the details of S-PMSI construction in Draft Rosen.
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Margret
8 months ago
Ah yes, I remember learning about this in class. Pods in a Cisco ACI Multi-Pod environment use Layer 3 IPN connectivity via the spines to communicate with each other. I'm pretty sure the answer is C.
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