Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 5 Question 101 Discussion

Actual exam question for Salesforce's Salesforce Certified B2C Solution Architect (Arch-302) exam

Question #: 101
Topic #: 5

[All Salesforce Certified B2C Solution Architect (Arch-302) Questions]

A holding company owns and operates a large number of brands internationally. They are interested in migrating from a home-grown solution to a Salesforce multi-cloud solution as part of a new digitalization initiative to optimize IT spending across the brands. The brand any would like to operate B2C Commerce sites supported by Service Cloud for their agents, and use Marketing Cloud to drive consumer engagement. Given that the company has operations and customers in Brazil Canada Europe Japan Russia and the United States, which two recommendations should a Solution Architect make to ensure that customer experiences are compliant with all domestic and international regulations related to data privacy and security?

Choose 2 answers

AUse a Service Cloud instance in every market in which they operate to ensure that data residency requirements are fulfilled.

BUtilize Shield to handle the encryption of data across all Salesforce products for all fields required to be geo-fenced.

CEnable Transparent Data Encryption in Marketing Cloud to ensure that Marketing engagement data is encrypted at rest. Written

DUse Salesforce Connect to leverage external data sources that are located within the corresponding country that the Materials customer resides in.

Show Suggested Answer

Suggested Answer: B, D

Shield is a set of security tools that can help protect sensitive data across Salesforce products, including encryption, auditing, and monitoring. Shield can help comply with data privacy and security regulations that require geo-fencing or data residency. Salesforce Connect is a feature that allows accessing data from external sources without storing it in Salesforce. Salesforce Connect can help comply with data privacy and security regulations that restrict cross-border data transfers or require data localization. Reference: https://www.salesforce.com/products/platform/products/shield/ https://help.salesforce.com/s/articleView?id=sf.data_source_connect.htm&type=5

by Tomas at Apr 01, 2026, 09:21 AM

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