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A global merchant plans to use B2C Commerce, Service Cloud, and Marketing Cloud to support the shopper experience. They also plan on using Marketing Cloud Connect to integrate Service and Marketing Clouds and the Service Cloud Connector for B2C Commerce. The customers will receive SMS messages through Mobile Connect. One of the key requirements is to enable consent and profile management across the clouds.
Which two recommendations should a Solution Architect make as part of the solution?
Choose 2 answers
Suggested Answer: A, D
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11 comments · newest first
LA
Lang
12 months ago
C might not work if person accounts aren't set up right.
LA
Latanya
12 months ago
B is definitely a must-have for profile syncing!
NO
Noah
12 months ago
Wait, can profile changes really sync like that? Sounds tricky.
DE
Deangelo
1 year ago
I think D is crucial for consent management.
JA
Jacinta
1 year ago
A and B seem like solid choices!
BE
Bernardo
1 year ago
I feel like the shopper consent syncing to Service Cloud is important, but I can't recall if it specifically needs person accounts.
SH
Shaun
1 year ago
I'm a bit confused about the person accounts part. Do profile changes in B2C Commerce really sync to Service Cloud only when person accounts are used?
SH
Sharee
1 year ago
I think I saw a practice question that mentioned syncing profile data from Service Cloud to Marketing Cloud. That might be relevant here.
RO
Roosevelt
1 year ago
I remember something about syncing SMS opt-ins with Service Cloud, but I'm not sure if it specifically requires the subscriber key to be the contact ID.
LI
Lilli
1 year ago
Ah, I think I've got it. The issue is likely that the Connection Section is not defined for Apache to Tomcat.
CO
Corinne
1 year ago
I think the answer is A - "index=security Error Fail". That should match events that have both "error" and "fail" in the security index, which is what the question is asking for.