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Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 4 Question 29 Discussion

A global merchant plans to use B2C Commerce, Service Cloud, and Marketing Cloud to support the shopper experience. They also plan on using Marketing Cloud Connect to integrate Service and Marketing Clouds and the Service Cloud Connector for B2C Commerce. The customers will receive SMS messages through Mobile Connect. One of the key requirements is to enable consent and profile management across the clouds.Which two recommendations should a Solution Architect make as part of the solution?Choose 2 answers
A) SMS opt-in will sync with Service Cloud when contact ID is the subscriber key in Marketing Cloud and D) Shopper consent in B2C storefronts will sync to Service Cloud when person accounts are used
B) Service Cloud profile data can be configured to sync to the Marketing Cloud profile center
C) Profile changes in B2C Commerce will sync to Service Cloud when person accounts are used

Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 4 Question 29 Discussion

Actual exam question for Salesforce's Salesforce Certified B2C Solution Architect (Arch-302) exam
Question #: 29
Topic #: 4
[All Salesforce Certified B2C Solution Architect (Arch-302) Questions]

A global merchant plans to use B2C Commerce, Service Cloud, and Marketing Cloud to support the shopper experience. They also plan on using Marketing Cloud Connect to integrate Service and Marketing Clouds and the Service Cloud Connector for B2C Commerce. The customers will receive SMS messages through Mobile Connect. One of the key requirements is to enable consent and profile management across the clouds.

Which two recommendations should a Solution Architect make as part of the solution?

Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: A, D

by Laurel at May 06, 2022, 05:37 PM

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Lang
10 months ago
C might not work if person accounts aren't set up right.
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Latanya
10 months ago
B is definitely a must-have for profile syncing!
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Noah
10 months ago
Wait, can profile changes really sync like that? Sounds tricky.
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Deangelo
11 months ago
I think D is crucial for consent management.
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Jacinta
11 months ago
A and B seem like solid choices!
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Bernardo
11 months ago
I feel like the shopper consent syncing to Service Cloud is important, but I can't recall if it specifically needs person accounts.
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Shaun
11 months ago
I'm a bit confused about the person accounts part. Do profile changes in B2C Commerce really sync to Service Cloud only when person accounts are used?
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Sharee
11 months ago
I think I saw a practice question that mentioned syncing profile data from Service Cloud to Marketing Cloud. That might be relevant here.
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Roosevelt
11 months ago
I remember something about syncing SMS opt-ins with Service Cloud, but I'm not sure if it specifically requires the subscriber key to be the contact ID.
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Lilli
11 months ago
Ah, I think I've got it. The issue is likely that the Connection Section is not defined for Apache to Tomcat.
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Corinne
11 months ago
I think the answer is A - "index=security Error Fail". That should match events that have both "error" and "fail" in the security index, which is what the question is asking for.
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