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Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 3 Question 8 Discussion

Northern Trail Outfitters (NTO) hosts a customer care portal using Service Cloud. The portal uses Marketing Cloud for customer interaction for a number of use cases, including customer sign-up and updates on togged cases. NTO has decided that the connectors provided by Salesforce are not flexible enough for their needs, so they would like to explore a programmatic approach for doing so.Which two considerations should a Solution Architect point out to NTO as it moves forward to integrate the Service Cloud portal with Marketing Cloud for customer interaction? Choose 2 answers
A) NTO can use Marketing Cloud REST API for integrating with Service Cloud. and C) The Marketing REST API uses XML request and response bodies and resource endpoints to support multi-channel use.
B) The Marketing REST API calls are asynchronous, with timeout values of 120 for non-tracking operations and 300 seconds for tracking and data retrieve operations.
D) NTO can use Marketing Cloud SOAP API for integrating with Service Cloud.

Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 3 Question 8 Discussion

Actual exam question for Salesforce's Salesforce Certified B2C Solution Architect (Arch-302) exam
Question #: 8
Topic #: 3
[All Salesforce Certified B2C Solution Architect (Arch-302) Questions]

Northern Trail Outfitters (NTO) hosts a customer care portal using Service Cloud. The portal uses Marketing Cloud for customer interaction for a number of use cases, including customer sign-up and updates on togged cases. NTO has decided that the connectors provided by Salesforce are not flexible enough for their needs, so they would like to explore a programmatic approach for doing so.

Which two considerations should a Solution Architect point out to NTO as it moves forward to integrate the Service Cloud portal with Marketing Cloud for customer interaction? Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: A, C

by Stevie at May 07, 2022, 09:31 AM

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Elena
9 months ago
Agreed, A and B seem like the best picks for this scenario.
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Nickolas
9 months ago
D could work too, but I prefer REST for its simplicity.
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Lauryn
9 months ago
Wait, does the Marketing REST API really use XML? That seems outdated!
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Celeste
9 months ago
I think B is crucial to consider, those timeout values can be tricky.
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Chauncey
9 months ago
A is definitely a solid option for integration!
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Ricki
9 months ago
I recall that the SOAP API is also an option for integration, so option D might be valid too, but I need to double-check the specifics.
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Goldie
9 months ago
I thought the Marketing REST API used JSON instead of XML, so I'm hesitant about option C being correct.
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Cecily
9 months ago
I'm not entirely sure about the timeout values mentioned in option B, but it sounds familiar from a practice question we did on API limits.
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Layla
10 months ago
I remember studying the Marketing Cloud REST API, so I think option A could be a good choice for integration.
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Dominque
10 months ago
Okay, I've got this. The Timebox Plan is updated as needed by the Project Manager, based on changes or new information that comes up during the sprint. Option C is the correct answer.
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Karina
10 months ago
The Splunk Validated Architectures document is probably the best resource to help the customer design their new environment. That should give them a good starting point.
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Aileen
10 months ago
This looks like a straightforward question. I think I can figure this out.
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Rodrigo
10 months ago
Okay, let me see. The question is asking about a reward system where the whole class gets a reward if a certain number of students meet the criteria. I think that sounds like a dependent group contingency.
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