Discuss Salesforce Salesforce Certified B2C Solution Architect (Arch-302) Exam Topic 2 Question 42

A company wants to Implement B2C Commerce and Service Cloud and connect the systems with their existing Instance of Marketing Cloud.

Which two tactics should a Solution Architect recommend to model a customer across all three systems? Choose 2 answers

AMigrate the Subscriber Key in Marketing Cloud to be the Service Cloud Contact or Person Account ID.

BUse Customer 360 Data Manager to assign the Global Party ID and use it as a primary key across all systems including the new Subscriber ID in Marketing Cloud.

CUsing Service Cloud as a central point hold unique identifiers from all systems including the Service Cloud Contact or Person Account ID and B2C Commerce CustomerNo and Customer ID

DSend the Marketing Cloud Subscriber Key to Service Cloud and B2C Commerce to be held for reference.

Suggested Answer: A, C

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13 comments · newest first

Alonzo 12 months ago

D seems unnecessary, why not just keep it simple with B?

Juan 12 months ago

Wait, can we really use Global Party ID across all systems? Sounds risky.

Lemuel 12 months ago

B is the way to go, Customer 360 is a game changer!

Anglea 1 year ago

I think A could work too, but not sure it's the best option.

Gladys 1 year ago

Definitely B and C, makes sense for a unified view!

Leonor 1 year ago

I vaguely recall something about sending the Subscriber Key for reference, but I'm not convinced that's the best approach for integration.

Terrilyn 1 year ago

I practiced a similar question where using Service Cloud as a central point was emphasized, so that might be a solid tactic here too.

Alesia 1 year ago

I'm not entirely sure, but I feel like migrating the Subscriber Key could lead to some complications with existing data.

Lynelle 1 year ago

I remember discussing the importance of having a unified identifier across systems, so I think Customer 360 Data Manager might be a good choice.

Rosenda 1 year ago

This question seems straightforward. I'll go with option A - it mentions "sound, proven risk assessment and management principles" which sounds like the correct basis for RBI.

Matthew 1 year ago

Hmm, I'm a bit stumped on this one. All the options sound like they could work, but I'm not sure which one is the correct personalization string. I'll have to think it through carefully and maybe even eliminate a couple of the options.

Dana 1 year ago

Based on the information provided, I think option A is the best choice. The function call should be "query(config, secret, 'getSessionByIpAddress/10.0.0.50', 'ipAddress')" since the goal is to retrieve sessions by IP address.

Josephine 1 year ago

Alright, I've got this. The key is the RSSI target of -65 dBm, so I'll need to choose options that would help achieve that, like the AP model and maybe the WLC model to manage the wireless network.

Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 2 Question 42 Discussion