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Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 1 Question 100 Discussion

A telecommunications company is implementing Service Cloud and Experience Cloud with a goal to have a single view of their customers. Current system limitations have resulted in many duplicate and incomplete customer records with inadequate data quality in the millions of records. They want this issue remediated when migrating the data to Service Cloud and Experience Cloud.Which two activities and tools should a Solution Architect recommend to address these concerns when planning the data migration activity and assure it is completed in a timely manner?Choose 2 answers
B) Use an ETL tool with a staging database in order to run data cleansing tools to obtain a clean data set. and C) Iteratively test smaller loads against a developer or partial copy sandbox and the full load against a full copy sandbox.
A) Q Duplicate Management in Salesforce can be used to identify and manage duplicate records.
D) Iteratively test smaller loads against a developer sandbox and the full load against a partial copy sandbox.

Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 1 Question 100 Discussion

Actual exam question for Salesforce's Salesforce Certified B2C Solution Architect (Arch-302) exam
Question #: 100
Topic #: 1
[All Salesforce Certified B2C Solution Architect (Arch-302) Questions]

A telecommunications company is implementing Service Cloud and Experience Cloud with a goal to have a single view of their customers. Current system limitations have resulted in many duplicate and incomplete customer records with inadequate data quality in the millions of records. They want this issue remediated when migrating the data to Service Cloud and Experience Cloud.

Which two activities and tools should a Solution Architect recommend to address these concerns when planning the data migration activity and assure it is completed in a timely manner?

Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: B, C

B) An ETL (Extract, Transform, Load) tool is a software that can help extract data from multiple sources, transform it according to business rules, and load it into a target destination, such as Salesforce. An ETL tool can also help run data cleansing tools, such as deduplication, validation, standardization, and enrichment, to obtain a clean data set before migrating it to Salesforce. C. Iteratively testing smaller loads against a developer or partial copy sandbox and the full load against a full copy sandbox can help ensure the data migration is successful and error-free. A developer or partial copy sandbox can be used for testing the data quality, mapping, and transformation rules, while a full copy sandbox can be used for testing the performance, scalability, and integrity of the data migration. Reference: https://trailhead.salesforce.com/en/content/learn/modules/data-management-basics/data-management-basics-migrate https://help.salesforce.com/s/articleView?id=sf.data_sandbox_create.htm&type=5


by Geoffrey at Mar 03, 2026, 05:08 PM

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Casie
24 days ago
C seems like a solid approach, but is it really necessary to test smaller loads?
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Shantay
29 days ago
B) Totally agree, ETL tools are essential for proper data cleansing.
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Tyisha
1 month ago
A) Q Duplicate Management is a must for cleaning up duplicates!
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Princess
1 month ago
Totally agree with A) and B), they’re essential for this!
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Dottie
1 month ago
Wait, can we really trust the data after all that?
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Mari
2 months ago
I think C) is the best approach for testing loads.
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Willis
2 months ago
B) makes sense, staging databases are super helpful.
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Sarina
2 months ago
A) is definitely a must for cleaning up duplicates!
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Mohammad
2 months ago
I think we might have gone over the importance of testing smaller loads, but I’m confused about whether it should be against a developer or partial copy sandbox.
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Mira
2 months ago
I feel like Q Duplicate Management is definitely a tool we should consider, especially since we talked about managing duplicates in our last review.
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Elvis
3 months ago
I'm not entirely sure about the sandbox options. I think we practiced with developer sandboxes, but I can't recall if we used partial copy ones for full loads.
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Kattie
3 months ago
I remember we discussed using ETL tools for data cleansing in one of our practice sessions. It seems like a solid approach for ensuring data quality.
upvoted 0 times
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