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Salesforce Certified B2C Commerce Architect (Arch-303) Exam - Topic 2 Question 80 Discussion

A client has just pushed a new site live to Production. However during smoketesting. It's found that some customers are not seeing the correct pricing on the Product Detail Page.What three places would the Architect begin to look for the cause of this Issue?Choose 3 answers
C) Check the Global Preferences to be sure the settings are correct. and D) Check that there was not an error during replication. and E) Check that the cache is set correctly
A) Check Log Center
B) Check the Quota Status page.

Salesforce Certified B2C Commerce Architect (Arch-303) Exam - Topic 2 Question 80 Discussion

Actual exam question for Salesforce's Salesforce Certified B2C Commerce Architect (Arch-303) exam
Question #: 80
Topic #: 2
[All Salesforce Certified B2C Commerce Architect (Arch-303) Questions]

A client has just pushed a new site live to Production. However during smoketesting. It's found that some customers are not seeing the correct pricing on the Product Detail Page.

What three places would the Architect begin to look for the cause of this Issue?

Choose 3 answers

Show Suggested Answer Hide Answer
Suggested Answer: C, D, E

To resolve issues where some customers are not seeing the correct pricing on the Product Detail Page, the following places should be examined:

Global Preferences (C): It's critical to check the global preferences settings to ensure they align with the intended pricing strategy and configurations. This includes checking currency settings, pricing rules, and tax configurations, which can all influence the pricing displayed to customers.

Error during replication (D): If there were errors during data replication, this could lead to inconsistencies such as incorrect pricing being shown. Ensuring that data has been replicated correctly and without errors is essential, particularly when moving from staging to production environments.

Cache settings (E): Incorrect cache settings or outdated cached data can cause old or incorrect pricing to be displayed. Clearing the cache or verifying that cache invalidation rules are correctly set can resolve such issues.

These steps are critical for ensuring that the displayed pricing is accurate and consistent, providing a seamless user experience.


Contribute your Thoughts:

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Melissa
5 days ago
Not sure about the Quota Status page being relevant here.
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Yolande
10 days ago
Global Preferences are usually spot on, but worth a look.
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Dacia
15 days ago
Surprised that replication errors could cause this!
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Goldie
20 days ago
I think the cache settings are the issue.
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Julio
25 days ago
Definitely check the Log Center first.
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Vilma
1 month ago
I practiced a similar question, and I think checking the Log Center is crucial for identifying any errors that might have occurred during the site launch.
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Ivette
1 month ago
I feel like the Global Preferences could also be a factor. If the settings aren't right, it could definitely affect pricing visibility.
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Colton
1 month ago
I'm not entirely sure, but I remember something about checking for errors during replication. That might explain why some customers see different prices.
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Fabiola
2 months ago
I think checking the cache settings could be important since pricing issues might be related to outdated information being displayed.
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