Universal Containers (UC) u about to develop a new call center solution utilizing Salesforce products including Service Cloud, LiveMessage, Experience Cloud, and MuleSoft. UC would prefer no real customer data to be stored within Salesforce but to be made view only. These views should only be utilized by a select few individuals that may be assigned the ability to view this data temporarily and have it removed.
Which two features should a Solution Architect suggest to maintain these constraints?
Salesforce Connect allows you to integrate external data sources with Salesforce and access them in real time without storing them in Salesforce1.User Permission Sets let you grant access to various tools and functions to users without changing their profiles12.You can assign permission sets to users with different licenses and revoke them when needed3.