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Salesforce Exam Salesforce Certified B2B Solution Architect (Arch-301) Topic 9 Question 20 Discussion

Actual exam question for Salesforce's Salesforce Certified B2B Solution Architect (Arch-301) exam
Question #: 20
Topic #: 9
[All Salesforce Certified B2B Solution Architect (Arch-301) Questions]

Universal Containers (UC) u about to develop a new call center solution utilizing Salesforce products including Service Cloud, LiveMessage, Experience Cloud, and MuleSoft. UC would prefer no real customer data to be stored within Salesforce but to be made view only. These views should only be utilized by a select few individuals that may be assigned the ability to view this data temporarily and have it removed.

Which two features should a Solution Architect suggest to maintain these constraints?

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Rozella
4 days ago
This looks like a tricky one. I'll need to think carefully about the different Salesforce features and how they can be used to meet the requirements.
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Lottie
7 days ago
I've got this! The instructions are clear, I just need to follow the steps and apply the chart style and color palette.
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Barrie
7 days ago
Hmm, I'm not entirely sure about this one. I know there are different ticket types, but I can't remember the exact three default classes off the top of my head. I'll need to think this through carefully.
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Gary
15 days ago
This question feels similar to one we practiced where embedding had to do with post-release processes. Maybe it's option A?
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