Salesforce Exam B2B Solution Architect Topic 4 Question 41 Discussion

Actual exam question for Salesforce's B2B Solution Architect exam

Question #: 41
Topic #: 4

Universal Containers (UC) currently has Sales Cloud, Revenue Cloud, and Marketing Cloud Account Engagement within its existing Salesforce environment and is utilizing a standard Lead to Cash solution across those clouds. UC is 2 years into its Salesforce implementation, andthe CIO is getting concerned with the sheer amount of data affecting its environment's data limits.

IT is doing upkeep on older records that may no longer be relevant. They have decided to start looking at data archival strategies and what to archive correctly. Given that this solution involves Leads from Marketing Cloud Account Engagement, Opportunities from Sales Cloud, and Quotes from Revenue Cloud, they are concerned about archiving related data on active sales pipelines. They also want to keep a historical snapshot of all of their Quotes, Opportunities, and Leads for future pipeline performance purposes and are open to options.

Choose 2 answers

APropose Skinny Tables to the CIO before doing anything else.

BUnderstand the organization's regulatory requirements around right to retain or delete data.

CRecommend AppExchange solutions that provide capabilities around data archiving to the CIO.

DSegment the data in terms of data needed for daily operations, data that is used occasionally at demand, anddata that is used purely for historical purposes.

Show Suggested Answer

Suggested Answer: B

In Universal Containers' architecture, Salesforce serves as the System of Record (SOR) for sales data such as Opportunities and Quotes, centralizing sales activities and data management. Orders, once confirmed, transition to the ERP system, where they are processed and fulfilled, making the ERP the SOR for order, invoice, and payment data. This delineation ensures clear data ownership and process efficiency, with Salesforce facilitating customer engagement and sales processes, and the ERP managing financial transactions and fulfillment, in line with best practices for leveraging Salesforce in a multi-system environment.

by Trinidad at Sep 07, 2024, 01:59 PM

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