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Salesforce Exam B2B Solution Architect Topic 10 Question 40 Discussion

Actual exam question for Salesforce's B2B Solution Architect exam
Question #: 40
Topic #: 10
[All B2B Solution Architect Questions]

Universal Containers (UC) is using Service Cloud and B2B Commerce to allow resellers the ability to purchase and support farming equipment UC maintains. UC has invested in smart devices which allows that equipment to inform UC when a part becomes faulty. The data from these devices goes to a public cloud solution where every row of sensor data is received every second from every device. There are 100,000 devices on various farms being actively used. The CIO would like this data to be connected to Salesforce in some manner.

What kind of integration method should a Solution Architect suggest to accommodate this need?

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Suggested Answer: B

For Universal Containers' requirements of sending scheduled emails and tracking opens, Marketing Cloud Account Engagement (formerly Pardot) is the recommended solution. It is specifically designed for B2B marketing automation, including email campaigns, lead nurturing, and engagement tracking. Marketing Cloud Account Engagement can handle the variable volume of emails and provides detailed analytics on email interactions, ensuring UC can effectively communicate with its audience and gain insights into campaign performance, in line with Salesforce's marketing automation best practices.


Contribute your Thoughts:

Ammie
2 days ago
Embedding the device data directly into the Asset record? That's going to create a lot of bloat and performance issues. Let's stick to the event-driven approach.
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Selma
8 days ago
I'm not a fan of using Apex Callouts for this scenario. The volume of data would likely overwhelm the Salesforce platform. Platform Events seem like the way to go.
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Gregoria
16 days ago
I'm not sure about Platform Events. Wouldn't Apex Callouts be more efficient for this integration?
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Dorthy
17 days ago
I agree with Mauricio. Platform Events would be the best way to handle the constant stream of sensor data.
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Yasuko
17 days ago
Option C looks the most promising. Using Platform Events to handle the device state changes would be a scalable and event-driven approach.
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Mauricio
25 days ago
I think we should go with option C, utilizing Platform Events.
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